Rhino

Rhino

Rent your next apartment deposit free
4reviews
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The community submitted 4 reviews to tell us what they like about Rhino, what Rhino can do better, and more.
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1/5All time (2 reviews)
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4 Reviews
Yolanda Mitchell
Technical professional
1 review
This company allowed a very dysfunctional landlord to take complete advantage of me and my resources. The landlord never addressed issues to my apartment which made it very uninhabitable. I declined to pay for those months that I couldn't live in the apartment. The landlord submitted a claim against me to Rhino. Without consulting me, Rhino paid the landlord on my behalf without consulting me. Then demanded that I repay them what was owed. This was not an equitable situation. This was a huge loss for my family.
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I was told that my policy would be cancelled but wont get a refund until apartment manager confirm cancellation. Website said manager will get an email then support says will not get an email but a cancellation form? I'm not scheduled to move in until July now but why should my manager have to confirm cancellation to get my money back? I am reporting them to the BBB. Then when I ask support they runaround my questions like I am stupid. This company is shady
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Lauren Miller
@lauren_miller2
1 review
Does not recommend this product
Review of Rhino
I have been trying to cancel this policy for months but they ignore my e-mails and anything I submit as a support ticket and then (sometimes) mark them resolved without doing anything. They have now auto-renewed (August) on a lease that ended in May. Their website describes ways of stopping auto-renewal or ending the lease, but what they describe does not exist on their website. Unless you enjoy a company stealing from you every single month for the remainder of your life do not go anywhere near Rhino Insurance
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TheSickestSocks
@thesickestsocks
1 review
Does not recommend this product
Review of Rhino
customer service
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