This is awesome, even if a little ironic considering Slack meant to reduce email.
However, Slack doesn't provide an easy way to chat with external people easily. You can invite them into a specific room but there's a ton of friction in doing so.
Thanks @rrhoover! Totally agree about this being a bit ironic.
We just found that using DMs for all the things was a major hurdle to getting any deep focus work done. Even with features like DND, it's still hard to ignore a DM when it comes rolling in.
You bring up an interesting point about communicating with people outside your Slack team. This isn't cu…See more
@rrhoover I work at MailClark.ai and we've been working on integrating external communications into Slack (you may have seen our Twitter for Slack campaign on PH yesterday).
Our bot allows to have any combination of Slack and email users in a Slack channel, where Slack messages are sent out as emails in a conversation, and emails are received as Slack messa…See more
