Kunal Bhatia
@kunalslab · Co-founder & Design Lead @SlidesUp
Congrats on the launch @_anupg! What has been your most surprising experience working with brands and retailers? Any interesting engagement through PerfectPi?
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Anup Gosavi
@_anupg · Founder, PerfectPi
@kunalslab Thanks Kunal! Working with brands and retailers has been most interesting.
- Most surprising is that brands, especially outside the US, are waiting to use Whatsapp for Business. That platform is the sleeping dragon. Will be huge :)
- With retailers closing shops at an alarming rate, customer engagement is a top priority.
- End users are liking the experience. We are seeing 4x form completion rates and 60% lower customer acquisition costs.
- That said, brands are still figuring out their implementation strategy, meaning sales cycles are long. Implementation cycles are longer :)
The latest engagement was created by our newest client, StyleNook. They have created a simple automated conversation to understand style preference. Try it:
https://www.messenger.com/t/9016...
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