Comments on “Operator
Maksim Petriv@talkaboutdesign · Founder of Design Hunt
Very interesting to me how you scale something like this while maintaining quality.
Srikrishnan Ganesan@srikrishnang · Co-Founder, Konotor.com
@talkaboutdesign outsourcing. Might be easier to pull off with text messaging, templates, etc than even with phone calls. Messaging needs to replace call centers. Imagine even the escalation of an issue is more seamless for an end user in this case.