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Comments on “Opentest”
Posts » Opentest » Comments » Comment
Joe Thomas@joethomas_x · Head of Product, Loom
Hey Product Hunters! Jumping in to give you a little more color. Everyone understands the incredible value usability testing delivers. But most who have done it probably also feel the pain of doing it. It currently takes too much time to set up, gather users, run interviews/usability tests, and summarize the most valuable and actionable feedback. We here at… See more
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Ben Tossell@bentossell · Community Lead, Product Hunt
@joethomas_x awesome, love it. Some questions to prod around.... Who are the experts you have, how many? What are their backgrounds? I know you mentioned some big companies but details would be cool. Also what range are the experts split into, e.g. design vs developer vs community experts? What about the issue of people designing a product for a very spe… See more
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Vinay Hiremath@vhmth · Founder & Head of Engineering @ Loom
Hey @bentossell, As a fair warning, this is a long response. Brace yourself. You have asked some very good questions. Our expert network is pretty modest in size as of right now (about 20 people), but we have a wide array of talent: engineers, designers, PMs, founders. The variation in experience this particular group embodies is pretty impressive and we'v… See more
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Ben Tossell@bentossell · Community Lead, Product Hunt
@vhmth thanks so much for your answer!! Nice to know you have the focus on quality early on. Do you think you'd ever adopt some kind of user rating system? Yeh I agree it shouldn't just be what would be users to test things as start folks with different backgrounds actually can identify issues that others may not. Important to have a mix, but also to have s… See more
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Vinay Hiremath@vhmth · Founder & Head of Engineering @ Loom
@bentossell we absolutely must have user ratings. Otherwise it will be near impossible to hold folks accountable for meeting some minimal bar of quality. Ratings are interesting when it comes to usability feedback though. We noticed early on that the most rewarding feedback to give to a tester was whether a company actually implemented a specific action ite… See more
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Ben Tossell@bentossell · Community Lead, Product Hunt
@vhmth totally agree!
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