Novocall

Convert web visitors into data-driven call-backs

4.7/5
About
Novocall is a callback software that connects thousands of users to the businesses they visit, in over 42 countries.
Our core product promise in 4 steps:
1. Capture user clicks on website.
2. Choose connection.
3. Call now, or schedule later.
4. Follow up automatically with SMS.
Would you recommend this product?
38 Reviews4.7/5

I love that I can customize so much in this product. It really makes voice strategy session painless and simple. The client selects a timeslot. When that time comes, you get a call, and nova calls client. Nothing could be simpler. Oh, other than giving your overseas family a booking widget to schedual family calls. :)

Pros:

A wonderful tool to book strategy sessions.

Cons:

It is a new startup - and has some teething issues. Nothing out of the ordinary, and a year, two years from now it will be past history.

Fast setup: I had a widget on my site within 10 minutes, flat. Great product overall. Still a very YOUNG product, so I expect the cons mentioned above to go away with time. We have had several leads convert on our site using Novocall. The flexible plans let you get only what you need, including a basic free plan that provides REAL, fully-functional VALUE. I look forward to growing with Novocall as they grow.

Pros:

Easy setup, Multiple plans, including a VERY usable FREE plan, and feature rich - multiple reps, multiple schedules, multiple widgets, etc

Cons:

Needs more integration partners - CRMs, calendars (Office 365 please), etc

Installed it and within 24-hours got my first contact, which later became a customer. Paid for itself within a day!

Pros:

Make it easy for people to do business with you with Novocall - put your preferred method of contact in your website visitors faces!

Cons:

No Cons. Allows direct contact through the telephone, book a call for later (syncs with your diary) or message through email or WhatsApp.

In the process of pitching this product to my management. Good job team!

Pros:

Simple & Sleek, integrates well with website Quick response by customer service team

Cons:

None at the moment

Keep it up guys

Pros:

I've been using NOvocall for a while now, it's really an intuitive software with good UI. Love their design

Cons:

Not really

I really like the product, it helped us to increase our business and reduce client friction.

Pros:

Great product, easy to use and super fast setup. The team is responsive when needed and the product evolved a lot in the last 3 months

Cons:

Need more integrations, with CRM, but I'm pretty sure this is coming.

Support connects you to a human, none of that automated bot nonsense.

Pros:

Widget is really easy to set up. Doesn't cause loading issues on my website.

Cons:

None, it does what I need at a cheap price. I'm a simple man, the app works, the sales goes up, I take it.

The thing i love is the trigger based alert system which we can configure. Only thing i wish for is mobile app which is there in roadmap so finger crossed for that.

Pros:

Good quality application which will increase your brand value with instant call back to customers. Easy to set up Works awesome.

Cons:

I haven't found any issues till now and its working perfectly fine.

This tool is awesome. Lately our Sales Director said that Novocall is probably the best investment so far. Certainly the best in a year.

Pros:

Fast development and exceptional support

Cons:

I'd love to see Matomo Analytics integration (events)

The overall service is awesome. Also Novocall has integration with many other services, help desk and more integrations

Pros:

Novocall offers to visitors the possibility to have phone calls with technical and commercial support team

Cons:

The incoming call is often from a different nation, this may dislike to user

Use it if you want to convert your sales leads now!

Pros:

Amazing interface, helps me to convert sales leads efficiently and effectively. Also provides excellent data insights.

Cons:

Other competitors don't even come close

Good job!

Pros:

awesome tools, have been using it in our own website!

Cons:

nil :D

Love the customisability of the product as well as the ability to keep business operations more lean and scalable.

Pros:

Dedicated team, provides great pre and after sales support. Very receptive to our feedback, been providing continuous improvements.

Cons:

More integrations will be good

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