NomNom

The place where better product decisions happen

#3 Product of the DayNovember 30, 2016

NomNom helps product and UX teams learn from customers faster. Search, organise and share all your customer feedback and user research in one place easily.

Reviews

 
  • Karthik KannanClient Success Manager, TUNE
    Pros: 

    Love the ease with which client facing teams can send feedback directly to the product teams, and have a common platform to view feedback

    Cons: 

    Once feedback goes into NomNom, it would be great to have features to follow and get notifications on those issues.

    Overall a great product. Loved using it so far! :)

Discussion

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Sofia Quintero
Maker
@sofiaqt · Founder and CEO NomNom
NomNom co-founder here. Big thanks to @hnshah for hunting us =) Hello Product Hunters! Here’s a bit of background, our goal is to help you eliminate the manual and time-consuming work behind managing multiple sources of customer feedback and user research. We don’t believe that a tool can make you more customer-driven or that algorithms can tell you what to build next, what we strongly we believe is that nobody should spend hours fiddling around with spreadsheets and siloed systems just to answers basic questions about their customers. We are building NomNom so you can spend more time doing the things that really matter, for example, talking to customers, understanding the jobs your users are trying to get done, incorporating that learning back into the product and sharing it with the team. From Google docs to customer support systems, in this release, we are focusing on making it super easy to centralise all your data, quantify it and build you own research workflows - this is just the beginning 😀 Thanks for the up-votes and let us know what you think 🙌🏻 Quick video here https://youtu.be/G348ycO5OYA
Hiten Shah
Hunter
@hnshah · Crazy Egg, Quick Sprout & Draftsend
With NomNom, product and UX teams can manage multiple sources of feedback and analyze the qualitative insights more efficiently. Feedback helps make products better and NomNom helps make the process of identifying patterns in your feedback much easier. Try it out!
Paul Connor
Maker
@paulodiconnio · Product Manager, NomNom Insights
Here's a quick video to explain the benefits of having all your feedback in one place with NomNom:
Nick Smith@nickwsmith · Product Marketing @ Geckoboard
Love using @HeyNomNom here at @Geckoboard - it's made collecting, organising and analysing feedback from different sources waaaaaay easier, and helps me to understand how our users describe specific features and benefits in their own words. Super-impressed with how the product has developed over recent months and their responsiveness to questions/ideas given they're such a small team!
Sofia Quintero
Maker
@sofiaqt · Founder and CEO NomNom
Thanks @nickwsmith 😊 GO TEAM! @Geckoboard 💪🏻
Andreas Backx@andreasbackx · Co-founder Lunchbreak
$500 a month is a very big pill to swallow compared to the competition. What have you got that the competition doesn't and why is it worth that hefty of a price-tag in comparison?
Sofia Quintero
Maker
@sofiaqt · Founder and CEO NomNom
Hey @andreasbackx I would love to take you through it. Let's do a demo 🤓 Please get in touch here hey@nomnom.it Also we do have discounts for small teams. I'll be super happy to help. Thanks for your question! 🙏🏻
Andreas Backx@andreasbackx · Co-founder Lunchbreak
@sofiaqt @nomnom Thank you for the offer, but we currently have no need for NomNom as we are still relatively small. I was just asking the question openly I and others could see you reasoning.