New Lyft App on IOS

Lyft's biggest app update ever

Reviews

Discussion

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Taylor Crane@taykcrane · Senior Product Manager, Originate
For the first time I'm actually impressed by Lyft and am going to give the app a real shot. From 2 minutes of poking around it looks really well done.
Brendan G. Lim
Maker
@ok · Product Manager @ Firebase, Google
@taykcrane glad to hear you like the new design!
Jack Smith
Hunter
@_jacksmith · Serial Entrepreneur & Startup Adviser
The new product design looks great! Here are some of the top new features: Simplified Ride Requests Access all our ride options with a single tap and compare their ETAs side-by-side. Easy Access to Essentials See price estimate, contact drivers, and split fares from the same place. Fresh Design New icons, new colors, and a next-level glow.
Ben Tossell@bentossell · Partner https://theupstarters.co/
@_jacksmith Also: Seamless Airport Travel You’ll be able to specify your airport terminal and door, making pickups seamless and stress-free.
Drew Moxon@moxon · Product, Facebook Messenger
@bentossell @_jacksmith This is the biggest news to me. As a frequent airport traveler, this solves a large pain point that's underserved by contacting a driver over the phone. Still not perfect, but gets 80% of the way to seamless.
Jack Smith
Hunter
@_jacksmith · Serial Entrepreneur & Startup Adviser
@bentossell wow. I didn't know that Lyft didn't have that already. Uber has had the terminal/door feature for at least 6 months (maybe a year).
Brendan G. Lim
Maker
@ok · Product Manager @ Firebase, Google
@_jacksmith Thanks for sharing, Jack!
Ben Tossell@bentossell · Partner https://theupstarters.co/
Still always fascinated between Lyft vs Uber Uber seem to be integrating everywhere and just eating up the convenience real-estate... Do people who use both have a clear preference?
Taylor@taylorishere
@bentossell I prefer Lyft because of the culture presented. There has been more bad press about Uber and business practices than Lyft.
Ben Tossell@bentossell · Partner https://theupstarters.co/
@taylorishere fair enough point. both get their fair share I feel... Although I'd base my judgement based on experience using the apps rather than what I read
Katie McCann@katiemccann · Co-Founder at RatherBe.com
@taylorishere @bentossell Same, and just to add onto it, every driver I've ever spoken to says Lyft treats them better, and they prefer Lyft.
Taylor@taylorishere
@bentossell The other thing I want to mention is that employees (if I can use that word for share-economy 'contractors') are a representation of the brand. I've found most of Uber's 'contractors' in SF prefer to leave me alone, and put me in a state of neutral about the brand (when using UberX) at the end of my ride. Whereas with Lyft, the 'contractors' are upbeat, positive, and make me feel product delight.
Ben Tossell@bentossell · Partner https://theupstarters.co/
@taylorishere thats a great bit of feedback! 100% agree that it's in the companies interest (and more so the drivers') to leave that upbeat, positive 'taste in your mouth' after using the service!
Kimberly Wolfson@khw77 · KHW Marketing | CRM & Sales Automation
@taylorishere I agree completely!
Athar Majeed@atharmajeed · Founder at Savah
Looks pretty good!