@cenk They added a fair-use policy as they were losing a lot of money on people who withdrew money in Germany (where fees are exceptionnally high for every withdrawal)
@marwannas True. They also acted in the most non-transparent way possible, not telling people why their accounts were being cancelled until after a huge media shitstorm. They also touted unlimited free cash withdrawals as a selling point of the bank account right up until the accounts were cancelled. And I know for a FACT that this was not only for people wh…See more
@cenk Couldn't agree more, this hasn't been done in the best manner.
Btw, if your girlfriend had an original shipping address in Germany she was considered as a German customer by N26.
@marwannas Yes, but my point was that she didn’t withdraw money in Germany. It was not only not done in the best manner, it was also the wrong thing to do. Cancel 500 accounts and then not be reachable by phone, email or livechat for days, leaving customers in the dark as to why their BANK ACCOUNT was being cancelled? Not cool.
