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Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
The My Starbucks® Barista will be coming in early 2017 to iOS and Android:
"Today, Starbucks will unveil an innovative conversational ordering system, My Starbucks® Barista, powered by groundbreaking Artificial Intelligence (AI) for the Starbucks® Mobile App. Starbucks® Mobile App customers will be able to place their orders via voice command or messaging i… See more
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Théo Blochet
@theoblochet · Product Manager @Fueled
I'd love to know more about the stack used to pull off that feature. And definitely looking forward to some insights on user engagement.
I personally feel that including this within the Starbucks app (instead of apps customers are already using, like Messenger) increases the friction to order something. (e.g : Re-ordering in one-tap inside the current app i… See more