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Comments on post “Loom (formerly Openvid)”
Posts » Loom (formerly Openvid) » Comments » Comment
Vinay Hiremath
@vhmth · Founder & Head of Engineering @ Loom
How's it going Product Hunt? I'm extremely excited to have you guys testing out what the Opentest team has been building for the past several months! If you guys have any technical or product issues, I will be up (and highly caffeinated) to help you out! Either comment here or reach me directly via Twitter (@vhmth) or email (vinay@opentest.co). If any fellow enginerds have technical questions - I'm here to answer them as well!
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Nilay Khandelwal
@nilayk · Software Engineer, AdSupply Inc
@vhmth @opentest Hi Vinay, I really love the simplicity of using Openvid and it's minimalist design. Is there a way to stop audio from recording though? There's a video on/off button but none for audio that I can seem to find.
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Nilay Khandelwal
@nilayk · Software Engineer, AdSupply Inc
@vhmth @opentest Ooh I like this video response style! :) Specifically at my work, we share internal testing videos between the QA and dev teams. Right now it involves using Jing to capture screen recordings and sharing it through Slack, etc. Since most of these recordings are in the work environment with an open space layout, it's generally preferable to make the recordings with no audio. This leads me to another request. It would be great if sharing the Openvid URLs in Slack would allow inline video playback. That's one of the biggest annoyances with Jing (even though it's just one click to open the share links in a browser window :) )
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Vinay Hiremath
@vhmth · Founder & Head of Engineering @ Loom
@nilayk @opentest I really love using our tool to add emotional context to support answers. :-) It's made this launch 100x easier! Proper Facebook OG tags are high on our priority list. I personally want Slack inline videos to work as well since our team practically lives on Slack. You will have your way soon Nilay!
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Nilay Khandelwal
@nilayk · Software Engineer, AdSupply Inc
@vhmth @opentest Sounds like a good idea, I too shall try to add emotional contexts to support videos whenever possible. Best of luck with the next phases of development and congratulations on the product launch!
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Vinay Hiremath
@vhmth · Founder & Head of Engineering @ Loom
@nilayk @opentest thank you! And please let me know how those support videos help out your customer service experience. It's been pretty phenomenal for us at this point.
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