The best way to communicate with customers!
There are a couple of bugs with the chrome extension. The desktop version is out soon and will and solve this :)
I use loom to create screen recordings to send to customers who use our software. It is the best way to answer customers questions about how to do something with a software product. Far superior to explaining via email or with support articles. Not only is it better, it is faster! Yes, it is faster to use Loom's chrome for a screen recording walking the customer through the process than it is to type an email instructing them. Love Loom.