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LiveChat

Premium live chat and help desk software for business.

3.3/5
About

Premium live chat software for business websites. Used by small, medium and large businesses all over the world to delight customers, improve customer service and increase online sales.

2 Reviews
Ravi Sethia
Matt Pliszka
Kaan Aksoy
 
  • Kaan Aksoy
    Kaan AksoyA person who doesn't headlines
    Pros: 

    Lots of integration with other channels

    Cons: 

    If a visitor does not provide his contact at the beginning you can not add them afterwards.

    It is a solid product but one thing (quite silly in my opinion) makes it quite useless in our case.

    If a visitor does not provide his details the at the beginning (they call it pre-chat survey) you can not add those details (email,name) afterwards.

    You can have a 2 hours chat session with a visitor but visitor will stay as unknown since you can not add the information you gathered during the chat session. How st..id is that?

    Kaan Aksoy has used this product for one day.
  • Matt Pliszka
    Matt Pliszkaresearching SaaS software @ pickSaaS.com
    Pros: 

    simple and straightforward tutorial, multiple integrations, great for e-commmerce businesses.

    Cons: 

    quite pricy app

    Love LiveChat for its simplicity, easy integration and customer support 👍

    Matt Pliszka has used this product for one month.