Jira Service Desk for Slack

Improve SLAs and deflect tickets with Slack enabled support

5.0/5
About
Your organization spends all of their time in Slack. With Obie, your customers no longer have to get support outside of Slack and you can streamline your IT process with your new AI agent. Currently compatible with Jira Service Desk.
Would you recommend this product?
FinTech, etc.

Fantastic addition to Obie's functionality. Keep up the great work.

Pros:

1. Unified client experience. 2. Instantly synced updates with service desk. 3. Notifications in Slack are great.

Cons:

I'm stumped. Can't think of anything right now. Great job so far.

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Chris has been super helpful so far.

Pros:

Super helpful so far from a corporate perspective.

Cons:

Hopefully the success doesn't go to the founder's heads. We don't need another Zuckerburg on our hands....

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Co-founder, Aiva Labs

Customers ask, Team Obie listens (and builds). Cheers to everything you've accomplished - excited for future updates!

Pros:

Efficient and improves customer success, how can one not love it? :)

Cons:

Can't think of any - the product keeps getting better & better!

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