Comments on “Intro
Jeff Andersen@jeffandersen · Co-founder, Engineer @ManifoldCo
Be careful with this product. They email every single user of your channel upon addition of the integration. While Slack warns of this during authorization, it only takes one user to provide them with your entire user base's profile info.
Mitali Pattnaik@mitali · Co-founder @IntroHQ. pm @ TWTR, GOOG
@jeffandersen that is absolutely not the case Jeff. we do not notify your team at all! we give the option to the installing user to notify your team. which some choose to do. but many don't.
Jeff Andersen@jeffandersen · Co-founder, Engineer @ManifoldCo
@mitali This is simply not acceptable to allow any user to give up the contact information of all users in the slack group. Inviting users directly? sure. Automatically spamming the entire membership? absolutely not.
Jeff Andersen@jeffandersen · Co-founder, Engineer @ManifoldCo
@mitali There is also no unsubscribe link on the email being sent. This is also unacceptable.
Sam Hutchings@smutchings · Freelance Copywriter
@jeffandersen “LinkedIn for Slack” is a great description. They even kept the dark patterns and annoying notifications of LinkedIn :D
Mitchell Wright@mitchellbwright
@mitali As a member of the Slack group that @jeffandersen is speaking about, I find it incredibly annoying to be spammed by your product.
@mitchellbwright @mitali @jeffandersen Was pretty horrible. No idea why I needed that email. Leaves a bad taste.
Andre Deminiac@winnopeg · Deployment at BitAccess Inc.
@mitchellbwright @mitali Yep, also got said email. Was very confused.
Syed Irfaq R. ⚡️@irazasyed · Founder & CEO, Lukonet
@jeffandersen @mitali Same here. Got the email and it was indeed annoying. I would've considered adding to our Slack communities but looking at the way this works, I'm concerned about our members data. Quite risky to authorize for now. Maybe if that is fixed and we're in control, Might consider. It looks promising though.
Joseph Estrada@estrada_joseph · Builder of Growbot.io
@irazasyed @jeffandersen @mitali Did you opt-in to the email introduction? I got an email as the person who installed it but the rest of the team did not but I didn't opt-in to the IntroHQ email. A bug is also likely, especially given that IntroHQ just launched. I'd assume that was the case vs the assumption that @mitali was intentionally using tactics that … See more
Syed Irfaq R. ⚡️@irazasyed · Founder & CEO, Lukonet
@estrada_joseph @jeffandersen @mitali I'm not the installer. Someone in some Slack community had installed it and i have no idea what they did really. But i got the email. I think like @mitali already mentioned above, the installer opt to send out email. If that's the case for real, then it's the installers mistake TBH (If they were really given a choice and… See more
Mitali Pattnaik@mitali · Co-founder @IntroHQ. pm @ TWTR, GOOG
@estrada_joseph @irazasyed @jeffandersen thank you so much for your response Joseph. We have already communicated on many different channels that this is merely a UI issue. We did not make it clear enough in the UI to the installer that when you hit 'notify' it will email everyone on your team. We have already changed it and released the change to our site. … See more
Mitali Pattnaik@mitali · Co-founder @IntroHQ. pm @ TWTR, GOOG
@irazasyed @estrada_joseph @jeffandersen thanks for the comment. there is no CAN-SPAM application here as there is no mailing list. It was a one-time email that was initiated by the user who installed it. We provided the user with a button that they had to click (nothing was done by default), a full preview of the email they were sending, and the total numbe… See more
Syed Irfaq R. ⚡️@irazasyed · Founder & CEO, Lukonet
@mitali Alright. Thanks for the clarification.
Ross Currie@rossdcurrie · Founder, CrowdLoot
@jeffandersen Totally got this spam too. I'm pretty touchy about my e-mail being harvested from slack groups... I think from now on I'll just register with an alias and then post-registration send the alias to blackhole. @mitali you need to be less defensive and more apologetic. You've made a lot of people angry and are presumably losing a lot of users beca… See more