Featured

Intercom Real-Time

Have live conversations with users inside your apps

Featured comment

John Collins@jaycee001 · Managing Editor, Intercom
John from Intercom here - happy to answer any questions that anyone has about Real-time. The team are delighted with the reaction here already.
Jimmy Mackin@jimmymackin · Partner at Curaytor
@jaycee001 For apps that handle user management. Is there a way to build intercom" into our app as oppose to them having to log into intercom. I hope that makes sense... Any plans to add this to your roadmap?
John Collins@jaycee001 · Managing Editor, Intercom
@jimmymackin Intercom is integrated into your app but you need to log into our platform to see your users. No plans to change that. Hope I understood the question correctly
DiscussionYou need to become a Contributor to join the discussion - Find out how.
John Collins
Maker
@jaycee001 · Managing Editor, Intercom
John from Intercom here - happy to answer any questions that anyone has about Real-time. The team are delighted with the reaction here already.
Jimmy Mackin@jimmymackin · Partner at Curaytor
@jaycee001 For apps that handle user management. Is there a way to build intercom" into our app as oppose to them having to log into intercom. I hope that makes sense... Any plans to add this to your roadmap?
John Collins
Maker
@jaycee001 · Managing Editor, Intercom
@jimmymackin Intercom is integrated into your app but you need to log into our platform to see your users. No plans to change that. Hope I understood the question correctly
Sidney Zhang@sidazhang · Uber
This is awesome. Definitely a long awaited feature from intercom. So awesome job team intercom. A while ago I was using both Intercom and Zopim (Olark alternative) for customer communication. At the time, Intercom couldn't do live chat. It was just a bit annoying to have customer communication scattered across different service providers. This can finally put an end to that.
Ria Blagburn
Hunter
@riaface · Founder, GrowBeyond
Such a great update from the guys at Intercom - can't wait to try this out! I especially love that you can now see when users are online so can prioritise your responses accordingly.
John Collins
Maker
@jaycee001 · Managing Editor, Intercom
@riaface Thanks for the positive feedback. Let us know if you have any questions.
Ashkan Motamedi@ashmotamedi
Talked with the intercom team yesterday at Launch. Very cool people and we use the product every day and glad to see you guys improving the product everyday!
Narek Khachatryan@narekk · Product Designer
@ashmotamedi I bet! Curious if you guys are using it for user research (in addition to support) ?
Ashkan Motamedi@ashmotamedi
@narekk i wouldn't say user research but definitely support. There are some features I think that can be improved upon in support but needless to say love the product!!
Adam Lieb@adamslieb · Founder/CEO @ Innervate
I've seen this in like 5 products in the last week. Clearly adoption isn't a problem