Alex Topiler@topilarity · Head of Product, Co-founder, Tailwind
Is the knowledge base integrated with the messenger in any way for users to actually find articles or is the only way to search for articles by going to the knowledgebase "home" page?
Matt Hodges@mattnhodges · Marketing at @Intercom
@topilarity great minds 😁 It's something we definitely want to do now that we have the core product out to build on. Stay tuned!
Eoghan McCabe@eoghanmccabe · CEO at Intercom
@topilarity Sooooon.
Alex Topiler@topilarity · Head of Product, Co-founder, Tailwind
@eoghanmccabe yessssssss
Stefan Pretty@stefanpretty · CEO of Subbly
@eoghanmccabe as soon as the help desk can mitigate the customer actually having to contact us I'm 100% in. Congrats on the launch!