Kunal Bhatia@kunalslab · Co-founder & Design Lead @SlidesUp
Nicely done, @todkiry! Got an email about the Webby award this morning. Creating a bot to find insurance is a logical step given your current web workflow.
From early usage, how does the bot usage compare to the site?
@kunalslab thanks, Kunal! The site experience takes 5 minutes on average whereas the bot experience is ~2 minutes. Speed is not the only factor, however. We've received feedback that the bot feels more natural than the site specifically because the next step is clearly outlined within the quick reply. Both experiences are designed to feel like a conversation…See more
