Inside Intercom - Paul Adams

Intercom's VP of product on building awesome products

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Discussion
Des Traynor, Intercom co-founder, and Paul Adams chat about the principles and practices he brought to Intercom from Facebook and Google, how and why he developed a 666 roadmap for the company, and what startups should be focusing on in this coming year.
I've been inspired by a number of posts that appear on the Intercom blog. In this podcast Paul mentions "the end of apps as we know them" (https://blog.intercom.io/the-end...) which is absolutely worth a read.