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Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
This is an interesting approach — an independent bot store build on a single platform:
Hu:toma is a marketplace and proprietary deep learning technology for chatbots. Developers can create and train Siri-like chat interfaces using only text samples with no coding required. The "Bot Store" allows them to find customers and monetize their creations. Companies can leverage the power of readymade neural networks to build and scale their business processes efficiently, empowering their team to work on higher value tasks. End users can interact with the chatbots via Facebook Messenger, Slack or a mobile / Web application.
My question is: how will regular users find and interact with bots built on the Hu:toma platform?
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Maurizio Cibelli
@maurizio_cibelli · Founder and CEO at Hu:toma
@chrismessina Chris many thanks for posting out us! With Hutoma we want to provide the tools and an ecosystem where AI creators can get together to build, share and monetise their bots. Developers can mix and match existing bots from our store and can build on top of that instead of starting from scratch.
Once a bot is created, you can test it within our system (see this video for example:) or you can export it to one of the many messenger platforms such as Facebook Messenger or Slack. You can also just embed the bot into a web page. Regular end users will be able to interact with the AI directly from those platforms. If for example, you have exported the bot to Facebook, you can search for it within the messenger platform and can interact directly from there. We will be also exposing our store to search engines so you will hopefully be able to find what you need from Google or peraphs our own search functionality within the platform. Developers can also have access to the raw rest API that connects to the AI so if they want they could build a mobile app on top of that.
Many thanks again for posting about us and look fwd to be part of this community!
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Milan vd Bovenkamp ♠
@milann · Connecting people again with Wildcard 🃏
@maurizio_cibelli @chrismessina Chris received Christ status apparently 🤠
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Maurizio Cibelli
@maurizio_cibelli · Founder and CEO at Hu:toma
@milann @chrismessina ah sorry about that!
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Milan vd Bovenkamp ♠
@milann · Connecting people again with Wildcard 🃏
@maurizio_cibelli @chrismessina typo's can happen, this one was funny in particular
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Matthew Clementson
@matthew_clementson · Growth Lead @ Hu:toma -Conversational UX
@chrismessina I think like many bot platforms we are reliant on the adoption and promotion of bots by chat platforms. By providing integrations to the channels end users are active within we think that familiarity and adoption by end users will increase. 1/ How do you see bot platforms facilitating this process faster?
2/ Our free-to-use subscription could come with branding, meaning every time a user interacts with a Hu:toma powered bot in Facebook messenger they see our name. I could see such branding having a negative impact upon UX, and because of this do you think it's something bot creators would pay to remove?
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Chris Messina
@chrismessina · 🏆 PH Community Member of the Year!
@matthew_clementson that's basically how Chatfuel works, so it's common practice these days at least. When it comes to "exporting" a bot to Messenger, I presume the bot owner must first register a page on Facebook?
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Matthew Clementson
@matthew_clementson · Growth Lead @ Hu:toma -Conversational UX
@chrismessina right now that's how it works using Hu:toma. For example we trained a bot to respond to questions about MWC, "what's happening at 9am?" "where are Hu:toma located?" "What's on at the Nestle stage" etc. and had to integrate this to our own Facebook page for demo purposes.
Do you think we'll see companies wanting to split out one facebook business page into multiple bots and if so should facebook let them all be linked to one facebook page? Otherwise bot discovery gets even harder for those bots with smaller fanbases on their pages.
OR we see facebook allow promoted bots within messenger?
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