HelpScout

Simple support system, without all the crap you don't need

5.0/5
Would you recommend this product?
2 Reviews5.0/5

My last company, Tonx Coffee made great use of Helpscout. It feels like a secret weapon.

Pros:

Real-time collaboration on tickets, Nothing falls through the cracks, Gets better with use.

Cons:

Slack integration asks for excessive permissions

Upvote (2)Share

We love using Help Scout to rally up the support related emails we get on a regular basis. We switched over from Google Groups and won't look back!

Pros:

Great for team collaboration and helpdesk.

Cons:

More inboxes