Simple support system, without all the crap you don't need

get it
#2 Product of the DayMarch 05, 2014
  • Kris Aguero
    Kris AgueroCo-Founder of @Advancify

    Great for team collaboration and helpdesk.


    More inboxes

    We love using Help Scout to rally up the support related emails we get on a regular basis. We switched over from Google Groups and won't look back!

    Kris Aguero has used this product for one month.
  • Tonx Konecny
    Tonx KonecnyFounder, YES PLZ

    Real-time collaboration on tickets, Nothing falls through the cracks, Gets better with use.


    Slack integration asks for excessive permissions

    My last company, Tonx Coffee made great use of Helpscout. It feels like a secret weapon.

    Tonx Konecny has used this product for one year.
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Jack Smith
Jack SmithHunter@_jacksmith · Serial Entrepreneur & Startup Adviser
My favorite email support system. I hate Zendesk and co, which are way too bloated and have awful UX. I've tried a LOT of support systems.
Colin Nederkoorn
Colin Nederkoorn@alphacolin · CEO,
Use this software every day. Help desk software was a crowded space and help desk software you like to use is becoming crowded. HelpScout is a really great option with great people behind it.
Derek Shanahan
Derek ShanahanPro@dshan · Three Hex, Cloud Unicorn
Damn fine content marketing from these guys too. Top notch.
Andy Cook
Andy Cook@andygcook · Cofounder -
I've used HelpScout for nearly 2 years now. Love the product and the founders are awesome too.
Laura Roeder
Laura Roeder@lkr · Founder, MeetEdgar & Ropig
Absolutely love helpscout - indispensible for our team