Ryan Holiday@ryanholiday · Author, Ego is the Enemy
@rrhoover Aaron Ginn's line about "mindset vs tool kit" has stuck with me the most. Also, the idea of retention vs acquisition is something I think a lot about. It's way more fun to GET customers or attention, much less exciting typically to focus on efforts to convert, keep or grow those customers. But the latter is much cheaper and much more directly tied …See more
