Loni Leveridge
Loni Leveridge reviewedGroHawkCustomer engagement platform
 Recommended
Pros: 

Smart piece of kit, super easy to use and already seeing an improvement in my NPS

Cons: 

Nothing I've come across yet!

I'm not very tech savvy but this feedback tool is so user-friendly that I've been able to do everything I need to quickly and simply. I love that I have my customer's opinions right at my fingertips, it's made it much clearer what I need to do to improve their experiences. My favourite feature is the option to invite high-scoring customers to share their experience on social media. Couldn't believe how quickly I started to see an improvement in my score after to paying attention to the feedback!

Loni Leveridge has used this product for one month.