Steve Messer@stevenjmesser · Product Manager @ Porism
Huge fan. We've been using the beta for the past couple months and it's been incredibly helpful, not only for engaging new visitors but also providing support for our customers. The team have been quick to respond to our own support queries, and have even launched a feature we'd find useful – not bad at all!
The iOS app is essential too, allowing us to enga…See more
@stevenjmesser@hughhopkins Steve, this is *exactly* what we want to hear. It seems that for a long time live chat has been used primarily for customer service, but more and more we're seeing it used at the top of the funnel to assist in conversions and pre-sales. Lots more to come on the apps too ;-) Thanks again sir!
