Gmail Emotional Labor

A tool to automatically add social niceties to your emails

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Vazgen Badalyan
Vazgen Badalyan@fogueiravb · Product & Analytics
Nice intentions, but adding exclamations marks after every single sentence doesn't seem like adding emotions, more like shouting
~joe@glvninpdx · community evangelist @
Just a question here for anyone who's interested in responding: why does being nice in an email seem like such a difficult task? Is it because bosses and clients are really assholes? I'm writing a book on etiquette for millennials right now, and I want to know what sort of passive-aggressive environment these emails are being created in. Is civility really this hard to come by?
Kelly Kuhn-Wallace
Kelly Kuhn-Wallace@kkdub · 🎯Strategist for Hire
@glvninpdx Not at all. Time, not character, is likely the demon here. My consulting clients and founder advisees are focused, driven, straight-forward, and open-minded. It takes no extra effort to communicate with an appropriate emotional connection. It's easy because the emotion is real. (My relationship with client must be authentic and reciprocated. If it's not, our likelihood of meeting engagement goals plummets.) "Being nice" is the tip of an essential business skill set. What do you do when you don't have that authentic relationship in place? This uncertainty play out in inter company emails from execs to team members. Most of us have received an "official" announcement only to have a real person translate into human language. Sales teams have it the worst. How do you make a cold email or call to a prospect feel authentic? Some struggle: a 5-minute email might take 30. No one has time for that. My hypothesis is that a lack of time rather than character inspired this app.