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Comments on “Glyphs Company”
Posts » Glyphs Company » Comments » Comment
Chris Scott@chrisgscott · I make stuff for pro photographers.
Just tried to register for the beta (looks amazing!) and got this - Internal Server Error Segment::track() requires userId or anonymousId
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Mason Hipp@masonhipp · Founder, GlyphsCo
@chrisgscott thanks for the heads up, looking into this now. Any more details on which page/circumstances under which this happened?
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Chris Scott@chrisgscott · I make stuff for pro photographers.
@masonhipp yeah, in the PH app on iOS. Just after submitting my name and password.
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Mason Hipp@masonhipp · Founder, GlyphsCo
@chrisgscott ah sounds like something in the PH app didn't like our javascript. Any ad blockers running? Trying to replicate now, I'll let you know when I figure it out. In the meantime it should work in mobile safari or on desktop. My apologies for the trouble!
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Chris Scott@chrisgscott · I make stuff for pro photographers.
@masonhipp no ad blockers. Will try again in Safari, thanks!
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Chris Scott@chrisgscott · I make stuff for pro photographers.
@masonhipp no problems on safari, thanks! Would love to take you up on the offer for early access.
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Mason Hipp@masonhipp · Founder, GlyphsCo
@chrisgscott Added you to the beta, you should get the invite email within the hour.
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Lewis Bertolucci@lewis502 · Founder, Sellyhoo - Selling made simple.
@chrisgscott @masonhipp - I can confirm the same issue/error on my end as well using Chrome. I'll try via Safari as well. I am using AdBlock.
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Joost v der Straaten@joostmq · Founder, Miquos
@chrisgscott Experiencing the same issue on Safari on a Mac. No AdBlock. Looks amazing though!
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Mason Hipp@masonhipp · Founder, GlyphsCo
@lewis502 @chrisgscott it looks like it's AdBlock related. We use Segment.io to track and handle a lot of our data and that's getting blocked and breaking things. Trying to build something now to make it fail more gracefully, until that's working you might have to whitelist us to get through the signup. Thanks for all of the help with this, much appreciated.
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Felipe Pacheco@fepacheco · Creator @hicMonsters
@masonhipp @chrisgscott I don't use AdBlock and had problem with Chrome on desktop. Received the error when sign up, but then I tried to login with the info and worked anyway.
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Mason Hipp@masonhipp · Founder, GlyphsCo
@fepacheco @chrisgscott Found it and fixed it. All signups should be good to go from here on out. Thanks for understanding, sorry again for any trouble.
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