Comments on post “Fitbit Flex 2”
Jan Sapper
@jan_sapper
Fitbit hords your data and virtually kidnaps it, as they don't want to integrate with Apple Health Kit. A deal breaker here. Around 3300 votes for this in the Fitbit community and no answer since 2014. https://community.fitbit.com/t5/...
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Jeremiah Lee
@jeremiahlee · Web API, Fitbit
@jan_sapper Fitbit does not sell user data and has no incentive to "hoard" your data. For perspective, Fitbit has more than 16 Million active users and only a few thousand have requested this feature. Fitbit offers free data export to CSV, Excel, and TCX formats, as well as a free Web API that's used to power many third-party integrations. Some of the best integrations—like Strava, IFTTT, and MyFitnessPal—are listed at https://www.fitbit.com/partnership .
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Ratoo Li ⌘
@ratoo
@jeremiahlee @jan_sapper But no HealthKit just plain turn a LOT of people away. Especially when $10~$20 bands/weighs from China supports it. It's getting harder to pursue people to invest in a ecosystem other than Apple/Google's. And I'm speaking this as a previous Ultra user.
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Jan Sapper
@jan_sapper
@jeremiahlee Let me re-post this: "Yeah, but neither does Apple's HealthKit sell my data. They remain on the device and allow me to exchange data between a variety of fitness/health-related devices.
The argument that out of "16 million active users only a few thousand" have requested this feature doesn't hold up as you didn't actively ask all of those 16 millions. You have to change your perspective on that. Users have to have the intrinsic motivation to sign up and search your messy support forums to find the request a feature section. This obstacle will let you lose more than 99% of your user base. And honestly the fact that a few thousand request this very feature would bother me."
I know data lock-in is awesome business for you, it's simply unacceptable as a data-driven user.
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Jeremiah Lee
@jeremiahlee · Web API, Fitbit
Fitbit has multiple free and enthusiastically supported ways for people to export their data. There is no "data lock-in", nor a business model that would motivate it.
Fitbit prioritizes development of features by how most people will benefit from them. While the feature set satisfies millions of people worldwide, Fitbit accepts that it might not have every feature every person will want.
I hope you find a product that helps you with your fitness goals, even if it's not made by Fitbit.
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