Comments on post “Fitbit Alta HR”
Ryan Hoover
@rrhoover · Founder, Product Hunt
Idea: Fitbit launches a new wearable once every year or less. Have you considered a subscription or "upgrade" program to make it more affordable for people to stay up-to-date, @jeremiahlee?
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Brian Weisberg
@bmweis · Startup junkie
@rrhoover @jeremiahlee wish I would have waited and not asked my wife for that Charge2 over the holidays. All I want is an activity tracker with heart rate monitoring. That's it.
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Bret Prins
@bret_prins1 · Web Developer + Coffee Snob
@rrhoover @jeremiahlee Please no more subscription model pricing 😢. LOVE the upgrade program idea though. I'd pay an extra $10-15 at the time of purchase to be opted into that.
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Jeremiah Lee
@jeremiahlee · Web API, Fitbit
@bmweis I'm glad to hear that you like what Alta HR has to offer! Maybe consider gifting your Charge 2 and pick up an Alta HR for yourself.
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Brian Weisberg
@bmweis · Startup junkie
@jeremiahlee give someone a used FitBit. That would be like giving someone my sweaty gym shoes that are partially worn. Wish there were a trade-in program where you could upgrade if your device is <1 yr old.
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Jeremiah Lee
@jeremiahlee · Web API, Fitbit
@rrhoover I think Fitbit already does a great job helping its customers stay up-to-date during the physical lifetime of the product.
Fitbit has a consistent record of adding and improving features on its hardware products. For example, both Charge 2 and Blaze have received two major updates (not just fixes) since they were introduced.
On the software side, Fitbit regularly releases updates to its app that make the data from a Fitbit tracker more useful. For example, the new Sleep Stages and Sleep Insights features announced today with Alta HR will also be available for Blaze and Charge 2.
As for cost, Fitbit offers a warranty up to 2 years. Even at 1 year, the devices cost less than a latte a week. I hope that people get at least that much value from the product to consider purchasing a new device when one is released that they find compelling.
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Jeremiah Lee
@jeremiahlee · Web API, Fitbit
@bmweis Fitbit devices wash easily and the bands can be replaced. I hope that the Charge 2 continues to be an excellent product for you, independent of Alta HR's release.
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Duksh
@duksh_kumar
@jeremiahlee @rrhoover am a Surge user - can I ask why has there been no updates for a long time to that product line if am not mistaken - just being curious. Thanks.
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