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Navid Nathoo@navidnathoo · Executive Director, TKS
I heard the industry is broken. Do you happen to have any videos showing how the auto repair industry scams customers?
Khallil Mangalji@khallil · 🔥
Hell Yeah!
Fiix@fiixmechanics · Fiix - Mechanics That Come To You!
@navidnathoo Hey Navid! You're right, the industry definitely needs to be fixed. Check out this video of how some shops try to scam customers on oil changes by taking advantage of their lack of knowledge. https://www.facebook.com/fiix.io... This coming week we're also going to publish another video showing how Fiix is 30-50% cheaper than a regular repair… See more
tom meagher@tomfme · now is good.
@fiixmechanics @navidnathoo Cool stuff! You might want to ditch using the Fiix account in the discussion, it's so much more valuable and authentic to hear from an actual person. @rrhoover
Zain Manji@zainmanji · Co-Founder & CPO at Fiix.
@tomfme @fiixmechanics @navidnathoo @rrhoover Ah okay, sounds good Tom! Thanks for the feedback :)
Brian Roach@anodigital · DJ / Producer @ANODIGITAL
@navidnathoo some b-school friends of mine studied a similar problem for a class project but decided o focus on on-demand oil changes, but the overall gist of "the industry is broken" in terms of scamming customers is totally on point. I remember that was one of the biggest complaints they found doing their market research and customer development. True or n… See more
Zain Manji@zainmanji · Co-Founder & CPO at Fiix.
@anodigital @navidnathoo Exactly! At the end of the day, we want to provide the best experience to both the customers and mechanics. The industry is indeed broken.
Jerry G@jayguhray203 · UX Designer
@navidnathoo I almost got ripped off last week for over $2000 of repairs after previous faulty repairs. Took my car somewhere else. Only really needed half the work done.
Zain Manji@zainmanji · Co-Founder & CPO at Fiix.
@jayguhray203 @navidnathoo Wow man, that sucks. Glad you didn't get ripped off... Hope we can help you out next time you need something done :)