Reinventing how companies collect users feedback online
How to Collect Feedback via Email | Emojics Blog | Reaction Buttons & Feedback ManagementCustomer feedback is important and helps you with decision-making across all touchpoints. The way how you collect feedback and when you do it are two critical components that will determine the response rate. The thing is: Customers aren't reluctant to participate in surveys. Research shows as much as 83% of consumers fill at least one [...]
Why Emojis Increase User Engagement by 15% | Emojics Blog | Reaction Buttons & Feedback ManagementEmojis are everywhere from social networks to smartphones to emails and beyond. There are more than 2 billion smartphone users all over the world who send 41.5 billion messages and 6 billion emoticons every single day. People love using them. And that's why 4 out of 10 millennials don't prefer reading instead, they love to engage with pictures.
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