Drift Developer Platform

Build bots for marketing & sales

5.0/5
About

We’re opening our doors and rolling out new tools for developers to build amazing apps and integrations for our customers. These will be the solutions that power the next wave of marketing and sales.

Would you recommend this product?
Founder and CEO EnjoyHQ

Give it a go. The sky is the limit!

Pros:

The API is easy to use, the documentation is very comprehensive and the team is great.

Cons:

Not that I can think of

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Senior Product Manager, Drift
Thanks for the review, Sofia, and for your invaluable feedback during the beta. So absolutely appreciated!
CEO & Founder @HelpDocs

I'm really excited to see what we can build with this. I have a bunch of ideas already, and I think it'll change the way we handle customer support & sales. Both internally, and for our users.

Pros:

Very easy to get started with, straightforward APIs

Cons:

More detailed developer docs would be 💯

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Senior Product Manager, Drift
Awesome. Thanks Jake. Can't wait to hear more about your ideas & see them come to life. Totally agree we can level up this documentation with more details and examples. Coming your way.
Co-founder & CEO, frame.ai

We integrate with many communication platforms, and most of their APIs have at least one of the following problems:

- wonky API structure around conversation lifecycle

- being unprepared for developer use cases and slow to iterate

We had the chance to work with the Drift team during the beta, and I can say they've threaded both these needles. The API is simple to work with, and the team is actively adapting to community requests. If you're in this space, worth joining the conversation!

Pros:

Simple, well considered API backed by very responsive team.

Cons:

Features and docs evolving quickly, so worth regular review.

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Senior Product Manager, Drift
Fantastic points here. Thank you for providing awesome beta feedback along the way. Much appreciated.
Growth, Product @ Hu:toma AI

Working with Drift has been a breeze, we've had all the support necessary day & night via a shared Slack workspace to get us up and running.

Excited to be launching Hu:toma's integration https://get.hutoma.ai/integratio... imminently so you guys watch FAQs answered on autopilot and spend more time closing better qualified leads.

Pros:

Really simple API, good docs, and lots of support from the Drift team!

Cons:

Early stages - the platform will only grow from here

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Senior Product Manager, Drift
You've been an absolutely amazing partner during our beta of this, Matthew! Thanks so much. You're totally right that this is just the beginning.