Jules Holleboom
@julesholleboom · Product designer, Magnet.me
So how does this compare to Intercom?
7sharetweet・
Dave Gerhardt
@davegerhardt · Director of Marketing at Drift
@julesholleboom main thing is that we're focused on marketing. Also we plug in to all of the tools you're already using, because our larger goal is to help you do whole company marketing (since messaging touches every part of the business today).
3sharetweet・
Jules Holleboom
@julesholleboom · Product designer, Magnet.me
@davegerhardt But Intercom also offers that, right (although at a higher price)? It has the ability to chat with lead, manage a team inbox, follow up, plus you can send automated drip campaigns. So if I understand correctly, you differentiate with AI/bots?
1sharetweet・
Jules Holleboom
@julesholleboom · Product designer, Magnet.me
@davegerhardt Slack integration is awesome btw!
1sharetweet・
Dave Gerhardt
@davegerhardt · Director of Marketing at Drift
@julesholleboom yep. but you can play the feature checklist game for hours with any live chat/messaging product. there will always be a feature here or feature there. sounds like you gave Drift a try with Slack, love it. stay with us and we'll show you :)
1sharetweet・
Jules Holleboom
@julesholleboom · Product designer, Magnet.me
@davegerhardt Partially agree. There are not that many marketing/support products out there that offer this well integrated, built and designed like Intercom does (and you do, as of today!). That's why I'm excited to see Drift 2.0 on PH and wanted to learn more about the differences/advantages which I couldn't find on the website. Apart from the fact that your messenger looks pretty familiar ;).
7sharetweet・
Julian Martinez
@julian_martinez · Director of Marketing @MaestroConference
@davegerhardt I second @julesholleboom comments and questions, Dave. Love what Drift has been doing with content marketing to get me interested in the Drift product, and certainly would love to take the next step and start exploring Drift 2.0, but could definitely use more info regarding how this improves upon or differentiates from what we're getting with Intercom. We've invested a lot of time getting Intercom integrated into our operation, so in order for me to make the case to my team that we should explore another product that seems on the surface (at least right now) to be very similar to what we're getting from Intercom, I need help explaining how Drift 2.0 can do more or better or helps our current setup. Any insight would be appreciated.
6sharetweet・
Dave Gerhardt
@davegerhardt · Director of Marketing at Drift
@julian_martinez @julesholleboom email me - dg@drift.com let's chat.
upvotesharetweet・
Mitchell Harper
@mitchellharper
@julesholleboom Drift is lightning fast and has zero complexity. It does what it does intuitively with a beautifully simple UI. Plus, you're backing a strong vision and an experienced founding team 🚀
3sharetweet・