H
Hiten Shah
@hnshah · Crazy Egg, KISSmetrics & Quick Sprout
A little bit of machine learning mixed with messaging. I'm excited about Drift's 2.0 release and what it's going to do to reduce the friction in marketing and customer communications. This is the kind of product stuff that makes me excited about SaaS (again)! Feels like we're just at the beginning of what's going to be a big trend with messengers as well as SaaS as a whole.
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