Donorbox

V Good

Donorbox used to work, and I would have given 5 out of 5. BUT over the last week they published a new version with the worst UX one could think of. 10 times more clicking to get to things, painful navigation (1/5 of the screen is where you can work on your campaign, 4/5 of the screen some random image of kids in Africa that just stay there. I reported this to their support team who shrugged this off.

I set up a donor form on my client's website - a fairly painless process but the form itself has some quirks that I couldn't sort out, e.g., with a field for prepopulated amounts and a field for custom amounts the form will not enter a prepop amt - you still have to type it in. Anyhow, all went smoothly despite this until the client hit the Paypal interface where everything fell apart. To make a long story short Donorbox has nothing to do with Paypal and we decided to get rid of the form and went with another donor option. We couldn't opt for Stripe because we are India-based. Donorbox, in the end, was worthless for us despite the glowing reviews of how easy it is to use. It WAS easy to use but forget about getting any donations from it if you're operating out of India.