done4today

Create and use email templates with one click

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Barak Landau
 
  • Barak Landau
    Barak Landauentrepreneur
    Pros: 

    makes it very easy to reply to clients, teemplate that was created once can be used as many as I need it on ebay, gmail, amazon

    Cons: 

    none

    Great tool for customer support and marketing. Made my life easier by allowing me to respond quickly and smoothly in just few seconds - love it!

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Barak Landau
Barak LandauHunter@barak_landau · entrepreneur
Hi all I'm currently in Seattle, WA. trying to travel the world and work at the same time. I have few online businesses and SAAS applications. At one point I got really frustrated from the fact that I find myself more in front of my laptop inside than outside, actually seeing the places I'm visiting - mainly by the amount of emails I had to answer every day. I realized that a lot of my emails are repeating themselves and I had to type the same message to different clients, I started creating email templates and stored them in google doc but then I had to go back and forth from my emails to the google sheet - waiting for the page to Load. So this is how done4today.com was born, thought it will be cool to have a an easy way to create and store the templates, and have them pop up whenever I need then with one click. Create them directly from gmail message or from the editor and have the same templates everywhere I need them - gmail, eBay and Amazon (more are going to be added soon. It's free ! we have a free plan. If you choose to take one of our edvanced plans you'll find them in a special launch price. If you are signing up to the edvanced plans while launching (basic or pro) prices will be reserved for you for good, as long you'll keep your subscription. Yes, for good - even if we will add features or change the price in the future- you'll be paying same price forever. Hope you'll like it. Feel free to comment (I'll appreciate it)and ask any questions Cheers Bar
Barak Landau
Barak LandauHunter@barak_landau · entrepreneur
as a gift here are my own templates that we developed through out the years and used every day by me and my team - 1. Return for local NON US buyer: Hi, My name is ______ I'm the store owner. I'm here to help. I'm so sorry to hear that you didn't like your item. You can return the item to us Or I can offer 7% partial refund and you can keep the item. Again, I'm sorry for that ________ 2. Item that not on stock \ negative: Hi, Thanks for your purchase, my name is _____ - I'm the store owner. I would like to apologize from bottom of my Heart - but the item is not available (it's a pre sale item), we are using a new software that should prevent these kinds of situations and obviously, it doesn't work so great, I would like to give you 7% discount on any other item in my store as compensation for that. PLEASE, if you would be so kind enough DO not leave me a negative feedback as this business is how I provide for my family. Kind regards, _______ 3. CANCELATION - by buyer: Hi, I'll start the cancellation process and see if we can intercept the package. Once I have confirmed that they were able to stop the shipment, we will issue a refund. Please note that our shipping department works very fast in order to deliver package as soon as possible. There is a chance that your order will be shipped out before we can intercept it, if that happens, you may refuse the package upon delivery. We will let you know in 2 business days if the package has been shipped or intercepted. Thank you, Customer Care 4. CANCELATION- 2 by buyer: Your order was already sent to dispatch, I sent cancellation request to try and stop the shipment - once I'll get confirmation we will let you know and you can send us a request for a refund via your order details and we will send you refund immediately. 5. ORDER NOT RECEIVE: Hi, I am sorry to hear that. Let me start a trace with the carrier and find out what’s going on. If they will confirm that your order got lost or stolen I will send out another one ASAP. I’ll get back to you once I have the information. I apologize again for the inconvenience this may have caused you. Thank you, Customer Care 6. SHIPPING INQUIRY: Hi, Thank you for your recent purchase. In order to provide free shipping, we only use standard shipping. The items are delivered depending on the origin ZIP Code, destination ZIP Code and time of acceptance and receipt of cleared payment. Delivery times may vary, especially during peak periods. We process orders as fast as we can so that the buyers will receive their packages on or before the expected time frame. Our customers usually receive their items on or before the estimated delivery. Thank you, Customer Care 7. Refund if order canceled: Hi, Your refund has been processed. Please allow 7-10 business days for the refund to reflect on your account. Once the credit has been issued, I would recommend you contact your financial institution to confirm how long it will take for the credit to show up on your available balance. I apologize that this has taken longer than normal to resolve! I do hope this helps and thank you, for being such a valued customer and I hope you have a great day. Thank you, Customer Care 8. Expiration Inq: Hi, Thank you for your inquiry. I have checked and confirmed that all the products we sell have at least 1 year expiration date. Thank you, Customer Care 9. Out of stock cancelation: Hi, The ITEM is currently out of stock and this item is shipped directly from the warehouse. I've tried to source it from a different distributor but unfortunately I was unable to. I have refunded your purchase and have cancelled the transaction. I apologize for any inconvenience this may have caused you. Thank you for your understanding, Customer Care 10. where's my item: Hi, My name is _____, I'm the store owner and I would like to thank you for your purchase. Your item was dispatched and scheduled to be delivered to you _____________________. Tracking no. will be upload soon, We are working with with the best fulfillment service in the country - Amazon fulfillment center, which uses robotic warehouses, and we make all efforts to handle within 24 hours. I will personally will look closely on your order. I hope that it makes it right for you, If you have any further questions feel free to contact me, _______ 11. negative from buyer: Hi, My name is _______, I'm the store owner. I was very sorry to hear that you weren't satisfied with your item. Please - let me know if you'd like to return the item or maybe a X% partial refund. My buyer's review is very important to me, as this is how I provide to my family. I will appreciate it if you'll consider to change your review if my suggestions makes it right for you Thanks ______ 12. return w\ shipping label drop off: Hi, I'm attaching a return label that we already paid for so there's no need for you to pay anything for the shipping back to us. Please - make sure to use it so the return process will go as smooth as possible. All you need to do is attach the label to the item and than drop it off at a UPS store and it will be shipped directly back to us. *I would like to give you 7% discount on any other item in my store as compensation for that. PLEASE, don't leave me a negative feedback as this business is how I provide to my family. Thanks _____ 13. why walmart \ amazon: Hello, We are using ____ fulfillment services to store and ship our items as fast as we can. If you would like to return your item you will need to open a return request here on ebay and we will supply you with a shipping label (free shipping) - once the item returned we will be happy to refund your payment in full Best regards Jenny Support team 14. shipping not on time before ordering: Dear valued customer, Due to high volume of orders which we could not expected there will be a delay in shipping - we can either take your order and put it in line and send as soon as we can Or we can cancel your order and issue full refund if you'll send us cancellation request. Thank you so much for your understanding Timy Support Team 15. oos before we ordered: Hi, Thank you for your recent purchase. Unfortunately the item got back ordered and there is no definite time it will be back in stock again. I have tried to source it from another supplier but i wasn't able to find the same kind. Because of this, we will have to cancel the transaction and refund your payment. We apologize for the trouble, this is something we don't expected and Im hoping for your kind consideration and understanding Thank You 16. authentic: Hi, My name is ___ - I'm the store manager. I understand your concern, and would like to let you know that we are licensed liquidators of the largest department stores in the US We are working with stores like Amazon, Walmart, Home Depot and more I can assure you that your item is 100 % authentic If it would make you more confident I can ask the company owner to send you the authenticity letter If you still feel you'd like to return the item we will supply shipping back label to return the item regards, ____ 17. address confirmation: Hi, Thank you for your recent purchase.We want to prepare your order for shipment and will be happy if you can reaffirm your shipping address. Waiting to hear from you in order to provide timely. 18. customer ask about return label: Hi, Please see and use the attach return label in returning back your order. Thank you, Customer Care