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Filip Jaskólski
@filipjaskolski · Developer, LiveChat
Hi there, you awesome guys!
We just released quite a big piece on customer service trends in 2017. It's my fourth time working on this kind of report for LiveChat (read about the first time here: https://developers.livechatinc.c...).
Just wanted to drop a few lines on how we did this.
Every time we dig through millions of records of statistical data, we f… See more
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