Copper

Password-free signups. No social network required.

#2 Product of the MonthJune 2016
+2

Reviews

Discussion

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doug williams
Maker
@dougw · founder @withcopper
⬆️ Upvote if you've ever forgotten a password or abandoned a signup form! Copper is a service for developers who want a seamless, always-improving signup and signin flow in their websites and iOS apps. We remove friction so more people become and remain users, while makers ship faster and maintain less code. Give Copper a try, create an app if you are developer, and share your reaction, please 🙌. 🗣 to @gwil, @erondu, @keesan, @sandofsky, @verbagetruck and @jeremygoldbrg for making a hell of a team.
David Iwanow@davidiwanow · Seo Manager, Global Deployments
@dougw love the idea but found two very annoying bugs... the first i can't enter the numbers with the number pad on my keyboard, the second bug reduces the size of the popup as I enter each character on my email. Also I'm in The Netherlands and it works here :)
Mike Khristo@mikekhristo · Builder. Maker. Operator. Entrepreneur.
@dougw congrats Doug!
doug williams
Maker
@dougw · founder @withcopper
@davidiwanow thanks. what type of device, OS and browser? We'll take a look.
David Iwanow@davidiwanow · Seo Manager, Global Deployments
@dougw ah windows 10 machine in Chrome
doug williams
Maker
@dougw · founder @withcopper
@davidiwanow thank ya. stand by.
Amit Tiwari@pipipzz · Software Engineer, galleri5
Congrats, I love how simple you guys have made the whole auth process. Although I have one question, in your website you show that when user is authenticated, I get his/her name, email and probably a profile pic, how do you guys get that info? Does that info gets updated for all the services that use cooper whenever a user updates his/her info, assuming that he/she can?
Chen Zeev@bulleitandcoke · Co-founder of Clippy and ClippyCam
@dougw what happens if I change my phone number, and forget to update copper before losing access to that number? That means once the carrier recycles my number and gives it to someone else, they can get into my account?
doug williams
Maker
@dougw · founder @withcopper
@davidiwanow the issue with some international phone numbers is fixed, so give it a try. We're also learning about a common bug on Windows machines with the number pad which we are looking into as I type.
Tibor Martini@ungeruehrt · Product Manager
@dougw would be great if country codes were working with both + and 00
doug williams
Maker
@dougw · founder @withcopper
@pipipzz we ask the user for anything we don't have, but always remember it. In the ideal case, we have everything an signing up becomes one tap. You can give this a try yourself: - go to https://withcopper.com/apps and create an app. - scroll down to the section where you can "Take Copper for a test drive section" and select various scopes, see how the experience varies when you request information we don't yet know vs. do. With this, our goals are to 1) put users in control of their information, 2) only share with their permission, and 3) remove as much friction as possible. How'd we do?
Omar D. Samuels@odsamuels
@davidiwanow @dougw Same problem. Also I had to do it three times before the code worked.. which I imagine is just the starting up teething pains, but a point to note is that the second SMS I got seems to have sent me an SMS message entirely in Chinese.
Amit Tiwari@pipipzz · Software Engineer, galleri5
@dougw Awesome :)
Will Jensen@hiitsmewill · Co-founder, fetchh.io
@dougw @gwil @erondu @keesan @sandofsky @verbagetruck @jeremygoldbrg Awesome work guys!! As an American living in Sydney, I'm used to having issues with my AU mobile number... but not this time! Kudos
Özgür Celebi@tristancelebi · iOS Developer
@dougw Worked with my German number. But tried a few times. While I was typing it deleted my number... I am now in the Copper. 😎
Aric Boyles@aric_boyles
@dougw @davidiwanow similar problem here, using win 10 chrome and when I try to enter the code numbers in the pop-up, the numbers disappear immediately as a type them! please let me know when bug is fixed, would love to try this, thanks.
David Iwanow@davidiwanow · Seo Manager, Global Deployments
@aric_boyles @dougw ah Aric just use the normal numbers above the keyboard and it works fine, it's just the number pad on the right that I found was causing the issue
Aric Boyles@aric_boyles
@davidiwanow @dougw That worked thanks. Odd how the keyboard on the right worked for entering the phone number just not the confirmation code. Weird bug!
irfaan@irfaan
@bulleitandcoke @dougw Doesn't look like they support transferring accounts to a new line yet.
Chen Zeev@bulleitandcoke · Co-founder of Clippy and ClippyCam
@irfaan I actually don't care as much about losing access to my account, as I am about someone else being able to log into my account once the carrier recycles my old number. Seems like an urgent issue to address...
David Iwanow@davidiwanow · Seo Manager, Global Deployments
@aric_boyles @dougw ah yeah it must be a different character code
Steven Rueter@rueter · Developer
How is this different from Digits?
Gary Fung@garyfung · Devsigner. Founder, isoHunt
@rueter I second the question
Gregory Storm@gregstorm · Founder, EmSee App
@rueter I'm curious as well.
Pietz Prove@gopietz · Media Computer Science Student
sounds pretty cool. may somebody from the copper team walk me through the szenario if my phone is stolen. maybe from my own standpoint as well as from a thiefs perpective. thanks.
Andrew Crookston@acr · Co-founder Throwdown Labs
@gopietz not copper team but this is probably one of the first things you want to do even if you have/don't have copper: get hold of your phone company, tell them to block the sim-card / phone and issue a new sim-card to you (with your existing number).
doug williams
Maker
@dougw · founder @withcopper
@gopietz if your phone is stolen, and you aren't protecting your phone with a password or Touch ID, then you are going to have problems with a service like Copper, which uses your exclusive access to your text messages to verify your identity. But then again, if you haven't locked your phone, a bad actor would presumably have access to your apps, and your email which can be used to reset passwords on nearly every account. So we're counting on people locking their phone, which is happening more and more, as people understand the risk of not doing so. All that being said, SMS has many issues which we recognize, and we will move away from it, but the ubiquity is too hard to ignore for now.
Pietz Prove@gopietz · Media Computer Science Student
@dougw thank you for the reply. Lets say the phone is locked and the thief has access to the phone number. (Im not sure if an attacker could identify the phone number from a locked phone) wouldn't that also be a problem since the lock screen shows the texts? Also, how could I log in while my phone is gone? It takes some time until my provider can send me another sim card.
doug williams
Maker
@dougw · founder @withcopper
@gopietz if you lose the keys to your house with address attached, that's a problem. Similarly, if you leave your phone unlocked or messages visible without unlocking, then you've left yourself open to a similar risk on the digital side. Most people lock their devices and messages now as our phones become central command for our lives, and we're leaning into that trend. All that said, there are some obvious things like backups in the event of a lost phone, and ameliorating some of the security and deliverability issues with SMS that we'll get to in short order.
Danqing Liu@danqing_liu · 🐠
@dougw The problem here I think is that for copper, even if my phone is locked and everything, a thief can still take out the SIM card and put it into another phone, access the phone number and then everything else. Apps are tied to a device, but phone numbers are tied to SIM cards. Another (minor) issue is international travel.
Pietz Prove@gopietz · Media Computer Science Student
@dougw don't get me wrong. I'm totally with you on getting rid of passwords. They're annoying. They have another more serious problem: they are a security risk in the hands of stupid people, aka password123. Part of your reasing sounds like solving one problem by introducing the same problem in another way. I don't think that most people will understand the security risk, when displaying texts on their lock screen. And I certainly don't think it's the same as losing your keys with the address attached. I do think you are aware of that, but obviously you also have a product to sell. I wish you best of luck on your mission of getting rid of passwords.
Stephanie Kampendonk@ihatedotpink · PR Officer
Hi! While it looks fantastic, it feels a bit like Digits or identity management by Twilio. Would love to try out Cooper as well, but are there any benefits to using Cooper over Digits or Twilio?
Levi Bostian@levibostian · I build mobile apps for startups.
@ihatedotpink I am a digits user myself. The reason why I am excited about copper is the potential for branding. Digits is all free which is nice but my users receive texts that say "...fron Digits by Twitter" when I would rather keep that out. Keep the service simple. It's solving a simple problem.
Stephanie Kampendonk@ihatedotpink · PR Officer
@levibostian fair enough! 😆 If they now would allow me to store phone numbers as well, my current workload would be reduced by almost 60% 😂
Levi Bostian@levibostian · I build mobile apps for startups.
@ihatedotpink Digits does allow you to store the phone numbers. When the user logs in successfully, you are given a Digits ID which identifies a user in your system and it gives you a phone number.
doug williams
Maker
@dougw · founder @withcopper
@levibostian @ihatedotpink you should have seen our first versions, totally Copper branded. But we've listened and learned and have fought hard to pull all of that back because we heard that makers want to offer a great experience for the people they serve. We want makers to see what we're doing as an off-the-shelf solution to a problem common to many apps, how do we register and authenticate users, which means this trend will continue.
doug williams
Maker
@dougw · founder @withcopper
@ihatedotpink @levibostian you can store phone numbers, and any information you ask for from the user. Just be sure to add 'phone' as one of the items you ask for and it will be returned when the user completes the auth.
Stephanie Kampendonk@ihatedotpink · PR Officer
@dougw Thanks for the explanation. To get it perfectly right: I need to ask the user for his phone number twice? First he needs to enter his phone number to verify the number and then in a next step he needs to enter his phone number again to actually store it in the db? Is that correct?
Jared Erondu
Maker
@erondu · Lattice, Playbook, HighResolution
@ihatedotpink @dougw only once. If you add 'phone' as one of the items you ask for, Copper will auto-complete the number field for the user in the next step (since they entered it in the first).
Stephanie Kampendonk@ihatedotpink · PR Officer
@erondu @dougw sold on it! 😀👍 thanks guys!
doug williams
Maker
@dougw · founder @withcopper
@ihatedotpink @erondu let me know if you need any help: doug@withcopper.com and https://twitter.com/dougw all day
Michael Lajlev@lajlev · Digital product designer
US only?
Jake@jakelprice · Web Developer
@lajlev I am from the UK, with a UK mobile number and could use it just fine, with my international code at the start (44)
Jack Hage@jackpointnl · Sofware Developer
@lajlev Seems to work for me with a NL number (31)
Ashim Saxena@ashimsaxena · desi.gner
@lajlev works fine for South African #s too
Gus Navarro@gus_navarro · Customer Success Manager In London Town
@lajlev Worked on my UK number :)
Özgür Celebi@tristancelebi · iOS Developer
@lajlev for real? So disappointed that I can't try it :(
Michael Lajlev@lajlev · Digital product designer
I get this error notification
Vladislav Arbatov@vladzima · Founder http://en.arb.digital
@lajlev Doesn't work for Russian numbers
Patrick Onyekachukwu Udeh@patrick_udeh · QA Manager, Digital Republic
@lajlev Same response I get.
@lajlev @dougw doesn't work for India too (+91) - i get the same error as @lajlev mentioned
Gabor Monori@monorigabor · Web developer & Photographer
@lajlev Doesn't work with Belgian number, hope it will soon!
Alex Widar@widar · Integration Developer
@lajlev Doesn't seem to work with my Swedish phone number either.. Shame, since it proclaims "Welcome anyone with a mobile number"
@brianmoyano · UX/UI Designer at @aerolab
@lajlev They should help us with the format number. I'm from Argentina and i can't enter the number right.
Rahul Lakhaney@istereotype · Investment Partner 971 Launchpad Dubai
@brijesht @lajlev @dougw Yepp, i can confirm, it doesn't seem to be working for Indian number.
@istereotype yeah, I tried different variations - +91, etc - doesn't work as of now @lajlev @dougw
Rahul Lakhaney@istereotype · Investment Partner 971 Launchpad Dubai
@brijesht @lajlev @dougw Likewise, i have tried +91, 91, 0091. None of them seems to be working.
doug williams
Maker
@dougw · founder @withcopper
@lajlev it should work internationally. include your country code with the standard + notation (e.g. a UK number would be +44 7903595880). We had an ops setting that prevented a handful of countries from working, but that should be sorted now.
doug williams
Maker
@dougw · founder @withcopper
@brianmoyano @lajlev this should be fixed now and should SMS should work for all phone numbers now. Try again and let us know if we still have work to do. Thank you!
doug williams
Maker
@dougw · founder @withcopper
@brijesht @istereotype @lajlev this should be sorted now.
doug williams
Maker
@dougw · founder @withcopper
@vladzima @lajlev it does now 🇷🇺
doug williams
Maker
@dougw · founder @withcopper
@widar @lajlev 🐜🔨