Super simple to use, great integrations into the tools the support team use everyday, fast support
They've honestly addressed everything we've asked for during the beta :)
Prior to Conflux we used Google Sheets to manage feature requests and frequency. Now everything is run through our own public Conflux page, giving users visibility on their requests and us the ability to easily send dev updates to 100s of users at a time.
Integrations with our support stack means that any team member can send the paper trail of comms to Conflux so there's more context for the Product Managers when requests come in.
All in all it's a great tool and team, highly recommend