Cogsworth

Smart appointment & time scheduling platform

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If you offer a service to customers Cogsworth will ensure your appointments run smoothly, letting them book at convenient times for the service they need, plus other features.

Reviews

  • 74848
    Dan SiepenMarketer
    Pros: 

    Fantastic product for time scheduling - love that it has embed feature for websites.

    Cons: 

    Wish it could integrate with more tools such as Zapier but sure there will be more features soon

    Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. The founder is a great guy too and has been great with customer service, especially when setting up.

    Dan Siepen has used this product for one week.
  • 1181253
    Sarika LSeasoned Technology Product Head
    Pros: 

    i kinda like it.

    neat interface

    intuitive flow towards booking...

    Cons: 

    1. Branding all over - in wait icon too :P

    2. Embedding is iframe-ish

    1. I want to know about the branding thingie.. even the wait icon keep showing cogsworth :) n yes i have 24sessions n would like to know if we can integrate?

    2. does it take payments? I saw one could allow payment settings, but how to receive pre-arrival?

    Sarika L has used this product for one day.

Discussion

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269621
AbadesiHiring@abadesi · 👩🏽‍💻 Product Hunt | Hustle Crew | NTT
Hey @boris_gefter tell us more about the Cogsworth system and its use cases, thanks!
611254
Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@abadesi thanks so much for the question. Here are three possible use cases: 1. Imagine you are a hairdresser running a busy salon with three more casual hairdressers working for you. All of them have different schedules. Your salon is pumping and you hardly have time to get on phone calls or answer emails to book people in for their appointments. You also don't want to have to remind people of their appointments and have no shows. Cogsworth helps by syncing with your calendar, and the calendar of your staff. You set working hours, set the services that you would like to be made available online. Then simply publish your booking page to your website. Your customers and new customers can now book you directly without having to call. When they book, the appointment gets synced to your calendar or that of your staff. You can see staff capacity, and you can set automatic reminders of the appointments. And avoid no shows. Cogsworth is proven to save over 3 hours a month for such service orientated businesses. 2. You are a personal assistant who sets hundreds of appointments on monthly basis for your CEO or manager. You have to email your meeting attendants several times to confirm a time, lock down a location and garner availability. No longer! Now, you can sync Cogsworth with you manager's calendar, create services such as a 15 minute meeting or a 60 minute lunch catch-up that are in specific times of the day, and send out a link to people wanting to book time. These people get to view your charge's availability for that particular service and book time when they know they are free. Make meetings simple, fast and easy! 3. You run a consultancy online. You regularly meet on skype or google hangouts or zoom. You need clients to just book you from your email signatures, from your website or from a range of online portals where you list your expertise. Literally, create services you want, sync with you calendar (google or microsoft), then share the link. Cogsworth takes care of the rest! Thanks so much for your question Abadesi :)
734514
Andrew patel@deleted-734514 · Former Owner
Hey Boris, nice product! Do you support links to specific services?
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Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@andrewpatel10 yes we do! You can create as many services as you want and then when you click on the individual services, there is a direct URL to the booking page for that service, which you can share and embed :) Thanks for the comment.
39408
Filippo Mursia@mrdobelina · Digital PM @ Gabriela Hearst
Hi @boris_gefter this is interesting, I'm currently looking for a booking system for a client. What is the roadmap for payments? Also, as always it's complicated to find solutions in Italian, will Cogsworth support multilanguage or some sort of personalization through all the steps of a booking?
611254
Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@mrdobelina thanks for the question! Payments via stripe is on the roadmap for this year, most likely in the second half. Right now, we are focusing on GDPR compliance. We want to be the first booking system to be compliant. Regarding the Italian, really good feature request. A native translation right now is not in the roadmap for the next 12 months. However, would Google translate be an adequate enough solution for you? If so, you can use it out of the chrome browser now, and we can look to integrate it more organically sooner. Really appreciate your questions Filippo!
39408
Filippo Mursia@mrdobelina · Digital PM @ Gabriela Hearst
@boris_gefter Thanks for you reply! I understand regarding payments. About the translation, unfortunately, the Chrome solution wouldn't be enough in my case. Acuity does a good job in that since they let you customize with your copy every step of the process. Try to give it a look I think this might be a "faster" solution to integrate and let your customer adapt the booking system to their needs without actually have you do all the translation job.
611254
Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@mrdobelina super awesome suggestion man. I will check them out. So they let you adapt copy on the front end or on the backend too?
39408
Filippo Mursia@mrdobelina · Digital PM @ Gabriela Hearst
@boris_gefter correct, they have a sort of WYSIWYG that let you customize every word/phrase in the process, only in the frontend — here's a link https://help.acuityscheduling.co...
611254
Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@mrdobelina very good of you to bring this feature to my attention. Definitely will take this and make it better for Coggy soon. Much love!
734521
nancystinson@deleted-734521 · software developer
Feels like you need a price tier that sits between $0 and $39 - might be worth thinking about.
611254
Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@nancystinson4 good observation. Will definitely create one around $9 per month. Thanks for your input!
734595
michael marti@michaelmarti2 · IT Manager At GK web
What's your stack man? What did you build this on?
611254
Boris GefterMaker@boris_gefter · Founder of Cogsworth - smart scheduling
@michaelmarti2 I'm really glad you asked this one. I'm pretty proud of it. We use a backendless service called http://www.graph.cool by @_schickling - (@_marktani can help - he is great) but we are migrating to https://www.prismagraphql.com which is built by the same company. Essentially, really in love with GraphQL but didn't want to deal with the hosting dramas, so graph.cool was an awesome solution for us. We built the front end in REACT and our home page is good old fashioned Unbounce by @oligardner . Will do a blog post on the journey soon! Thanks for the question!