Center Health

Great product but where you fail miserably is that you don't allow someone to pause, stop, or cancel via the app. You have to submit a request that then goes to a support rep, which could take 24-48 hours for a response. Quite gatekeeping. I canceled my account for that reason. I don't do business with these types of companies. Surveys work. Gatekeeping doesn't.

I have a high end phone, and the process is slow and buggy. Plug the device into my usb-c wait 5 to 10.seconds.. then insert a strip and wait another 5 to 10 seconds. Sometimes the strips are bad and I have to use 2 or 3 strips to get a good reading. in my opinion it isn't worth the wear and tear on the usb-c port to be constantly plugging and unplugging devices and the wait to get a reading. They have no phone support. So when I email them.. it was my try this.. that didn't work.. email them back.. wait 6 more hours for a reply on the next thing to try.. I need to check blood sugar 3 or 4 times a day. I can't wait two days playing email tag trying to make my meter work. I would not recommend.

Been using them for over 1 year. I absolutely love them. their app is fantastic, you can input as much or as little info as you want. I am using an I phone 8 and have no issues with my meter, I just had to get an extender due to my phone case. Customer service is great. I have never had to wait more than a couple hours for a response. I get extra strips when ever I need them and I get them with in 4-5 days of ordering them. I know some people complain about how long it takes to get strips, but I have never had that experience.

Great meter, service, and savings. I really like all their products and the only time I needed to reach out to customer care the email back was quick and helpful. I highly recommend Center Health.

DO NOT expect them to deliver strips on time. Even though promise to send monthly you won’t see them for 5-6 weeks