Janet Alexandersson
@janet_alexandersson · Founder of Everlearners
This is looking very interesting even for non-designers. Is there a way to export the audio recording and the transcript for editing outside of the app?
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Angad Singh
@preetangad · Founder of Cassette
@janet_alexandersson Hi Janet, delighted to hear that non-designers think this is compelling too.
Out of curiosity, what use case do you have in mind?
To answer your question, you can edit the audio recording and the transcript inside of the app itself so you won't need to worry about it doing that outside of the app. As for sharing, we do allow you to share the interview with other teammates who use Cassette, but not outside of the app. We think sharing just the audio file and the transcript outside of the app undermines the power of the product. If you invite collaborators to a project, they can skip to bookmarks, highlight specific parts of the transcript or audio, add comments and search through transcripts of all interviews.
Hope that clarifies it!
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Dan Rosenshain
@danr_4 · I try to be honest
@preetangad @janet_alexandersson I'm sorry, but it looks to me like you're trying to lock users into your app with the usual "Nah we don't have that feature because you don't need it" only with nice wording. A simple audio file on the device is all that takes, you don't even need it as a feature inside the app, you can just tell users the path for saved audio files.
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Andreas Duess
@andreasduess · CCO, Nourish Food Marketing
@preetangad @janet_alexandersson This makes a compelling tool close to useless - and smells of bad business practice and an attempt to log in your user base. It didn't work for AOL in 1995, I doubt it will work for you. Evernote only yesterday posted a blog post, claiming that their success is due to their open nature.
We currently use a variety of tools to record everything from briefing sessions to research, all f these allow sharing. Tools used range from audio to written note taking - Notability, Neo Lab pen, etc. I'd love to take advantage of cassette, but not if you lock in my content.
You're a tool, your job is to make my life easier, not to lock me into an ecosystem.
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jeremy carson
@thejeremycarson · Founder, creata.co
@danr_4 @preetangad @janet_alexandersson totally agree. a nice spin on the explanation of why, but i agree: it's just locking people into the product. it's an instant reason i wouldn't use this.
also, i don't really understand why it's targeting designers, as it's useful for anyone doing interviews. is there a reason for that?
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Joelle Alcaidinho
@joelle_writes · ACI Researcher, misanthropic gadabout
@janet_alexandersson yeah, I also had this question. Being able to export is key for the research community as well
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Janet Alexandersson
@janet_alexandersson · Founder of Everlearners
@preetangad I've been looking for a tool that can handle demographic interviews in a nice way and Casette has most of the features I'm looking for, but for me the ability to edit in another app is crucial.
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Angad Singh
@preetangad · Founder of Cassette
@danr_4 @janet_alexandersson @andreasduess @thejeremycarson @joelle_writes
You all make a valid point. We appreciate your feedback and very much value openness as well.
Since I wasn’t clear in my previous comment, I want to emphasize that we believe the raw audio file belongs to the user. We have no interest in locking people out of their data and we will always let people export raw audio files. However, there are plenty of other free apps for recording and exporting audio, and this is not what makes Cassette powerful.
The unique value that Cassette brings is real-time timestamped transcription, time saved by navigating between bookmarks, searching for something specific across multiple interviews, and preparing, reviewing and commenting with your team. These are features that users and teams can only get from Cassette. Although you could simply export an audio recording as with any other app, we’re confident that users will keep using Cassette for its powerful additions and that teams will love Cassette for the power of zero-overhead collaboration.
Subscriptions from designers and their collaborators allow us to cover the costs associated with storage and transcription – so we can offer a great experience at a compelling price point.
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Angad Singh
@preetangad · Founder of Cassette
@thejeremycarson @danr_4 @janet_alexandersson We're open to having people from all disciplines use this. The reason we are starting by focusing on designers is because that is a market we understand very well and we know that this is a big pain point. If we can make it easier for designers to conduct user interviews, we hope that designers will talk to more users and lead to a world with better products. We also have a deep focus on zero-overhead collaboration, so the offering is even more compelling for teams than for people who work individually. Still, we're delighted to see that people think this would also be useful in all kinds of environments like journalism, classrooms, meetings, job interviews etc.
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Angad Singh
@preetangad · Founder of Cassette
@joelle_writes @thejeremycarson @danr_4 @janet_alexandersson @andreasduess We've just released Cassette for iOS on the App Store. We're on Product Hunt again today. Would love if you can participate in the discussion there :)
www.producthunt.com/tech/cassett...
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