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Comments on “Canny”
Posts » Canny » Comments
Chris Messina@chrismessina · 🏆 PH Community Member of the Year!
Loved what @sarahhum and @a13n were doing with Product Pains before — and now they've really dug in and developed a modern, attractive take on open customer collaboration.
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Andrew Rasmussen@a13n · Founder of Canny
@chrismessina Hey Chris, we really appreciate your support and hunting us. We feel that many companies are not good enough at listening to their users, and that most b2b software is clunky. We wanted Canny to be simple to use for teams and their users.
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Sarah Hum@sarahhum · Founder of Canny
Hi Product Hunt! Firstly, HUGE thanks to @chrismessina for hunting us. 😊 Canny is an incredibly simple way for teams to stay on top of user feedback. Here’s how it works: – Send your users to your Canny board where they can post & vote on feature requests – You get a list of exactly what your users want most – Mark a feature as “in progress” or “fixed… See more
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Jeroen Corthout 🤖@jeroen_corthout · Co-Founder Salesflare
@sarahhum @chrismessina Awesome! Congrats on having Facebook use your product... 👊The UI looks great. It looks like Typeform for feature votes. We'll check whether it can be useful for us at Salesflare as well!!
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Sam Jacobson@hakosam
@jeroen_corthout @sarahhum @chrismessina Can't this be done on a public Trello board?
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Sarah Hum@sarahhum · Founder of Canny
@hakosam Yes! People are trying to make Trello work for this, but it eventually looks like this: https://trello.com/b/EpoYEYod/ha... We think Canny is way friendlier for users and more informative for teams. We hope to build out features for this specific use case to make it even more valuable.
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Vinay Hiremath@vhmth · Founder & Head of Engineering @ Loom
We used Product Pains early on at Loom (previously Openvid/Opentest), and it was incredibly useful for us to figure out what we needed to build to get to where we are today. I'm confident in saying that it would have been much harder to foster an intimate relationship with our power users had it not been for having a Canny board embedded on our website. Keep… See more
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Andrew Rasmussen@a13n · Founder of Canny
@vhmth 🙏 thanks so much for the kind note Vinay. We're lucky to get to work with amazing teams like you, @_shahedk, and @joethomas_x. Building relationships is major 🔑 to building awesome products. Keep it up!
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Max Stoiber@mxstbr · Freelance Frontend Developer
Thanks to Canny (back when it was ProductPains) we at Keystone know exactly what our users expect us to work on. (https://keystonejs.canny.io/feat...) It's simplified our management of the project, keeps our issue tracker clean of discussions and overall has greatly improved our lives maintaining a large open source project.
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Sarah Hum@sarahhum · Founder of Canny
@mxstbr Thank you for being with us since the beginning! For big open source projects, Github Issues can get real messy. We're glad we can give back to the open source community! ❤️
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Amjad Masad@amasad
We at Repl.it are early Canny users and I honestly couldn't find a better way to get and manage feedback from our users. Live chat puts too much pressure on our team, email is a higher bar for users to send in feedback, and a forum is a bit too unstructured. Canny strikes the sweet spot between simplicity and power. And @a13n and @sarahhum are super respon… See more
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Sarah Hum@sarahhum · Founder of Canny
@amasad Thanks for the kind words Amjad! The Repl.it team has been an amazing partner along this journey. We're definitely seeing other teams get buried under live chat, meaning feedback gets lost. We're so happy to hear that Canny is working for you :)
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Mohamed Yunus@tweetyunus · CEO Everyly.
@sarahhum and @a13n Beautiful. Just beautiful. This product is actually a dear hog for startups in the very initial stage, as it helps them to curate and set the community accordingly with the feedbacks from the early users. At the same, early users don't like to be bothered much as well, but this @canny makes it super fused. I am your user now :)
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Sarah Hum@sarahhum · Founder of Canny
@tweetyunus You are too kind. We know how difficult it is to build a product from the ground up. Feedback is CRUCIAL from the beginning so we love supporting new products!
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Mohammed Taha@taha_tweets · Startup Enthusiast | Risk Romancer
Yes there always has been a need to streamline and manage the feedback regarding whatsoever. Everywhere feedback is scattered and unorganized failing to realize its importance, majority dump the goldmine of genuine feedbacks. commendable attempt this one is. Kudos Makers @sarahhum and Andrew @a13n ..
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Andrew Rasmussen@a13n · Founder of Canny
@taha_tweets Yeah I really do feel like so many big companies don't have a good idea of what their users are saying. And you can see it when you talk to consumers. We ran some surveys a while ago and found that 90% of respondents had ideas for how to improve products but 61% rarely or never shared them... probably because they don't feel like anyone's listen… See more
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Mohammed Taha@taha_tweets · Startup Enthusiast | Risk Romancer
@a13n Rightly said, Andrew. All the best for changing the way feedbacks are collected, organized and managed.
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Jordan Singer@jsngr · I build my ideas.
This is incredible. This will change the way that products are shaped early on, now putting more control in the users voice, which is so important. The execution here is top-notch, I'm excited to see where this goes.
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Sarah Hum@sarahhum · Founder of Canny
We definitely agree that feedback needs to be heard, especially early on. As users, Andrew and I always hesitated to give feedback because we'd only get canned responses. Users deserve to feel empowered! Thanks for the compliments @jsngr
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Nathaniel Blackburn@itsnblackburn · UI Engineer
This looks awesome, keep up the great work here.
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Andrew Rasmussen@a13n · Founder of Canny
@itsnblackburn Thanks for checking out Canny!
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Adam Revetta@arrev · Building something new 🚀
Hey @sarahhum @a13n great work! Any way to integrate this / use for native iOS apps? Are any of your users doing this currently?
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Sarah Hum@sarahhum · Founder of Canny
@arrev Thanks Adam! We don't have a native integration (yet). Everyone who's using us on mobile is currently using a web view. It works but it's definitely not the best. If you upvote https://feedback.canny.io/featur... we'll let you know when we prioritize this!
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Adam Revetta@arrev · Building something new 🚀
@sarahhum done. Thanks!
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Varadh Jain@varadhjain
Big fan of what @a13n & @sarahhun are building. Working on Polymail, we really leveraged collaboration with our customers to build outer product and am excited to see tools being built to scale such collaboration. ♥️
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Andrew Rasmussen@a13n · Founder of Canny
@varadhjain Thanks for the support Varadh. We strongly believe that the relationships with your early customers are the foundation of your startup. Hope to see you at Mazarine again soon 🙂
Upvote·
Ahmet Sülek@ahmetsulek · Founder @ usepanda.com
Been using for a while now, Sarah followed up with my issues pretty well and I'm no longer looking for an alternative to feature suggestion & prioritizing app.
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Sarah Hum@sarahhum · Founder of Canny
@ahmetsulek Happy to have you Ahmet! Thank you for the feedback you've given us to improve Canny so far! 😊
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Dan Leveille@danlev · Product Marketing Manager, DeviantArt
I've been using Canny for over a year now for my app, Dododex, and it's completely changed the way I gather feedback, bug reports, and communicate with users about the future of the app. My users are very passionate and are always suggesting new things — I've received over 350 suggestions on Canny over the past year. As a one person team, I don't have a lo… See more
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Andrew Rasmussen@a13n · Founder of Canny
@danlev Dan!! We are so lucky to have you. We still remember the day you joined Product Pains (Canny before it was Canny) and we were so ecstatic to find someone who resonated with our mission. From dinosaurs to LGBT rights, you work on some very cool projects and we look forward to supporting them all. Thanks for your support. ❤️
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Kyle Richey@imakestrides · CEO, ConquerApathy.com
@sarahhum This looks awesome! Quick question: Are the monthly active users tracked by total number using the developer's app, or the number of people actively using Canny?
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Sarah Hum@sarahhum · Founder of Canny
@imakestrides Hey Kyle! Great question. We intended the former. The buckets are quite large as a failsafe because we expect the feature restrictions to drive the upgrades. We think user numbers are a decent proxy to the value that you get from Canny.
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Kyle Richey@imakestrides · CEO, ConquerApathy.com
@sarahhum Thanks for the quick reply! Best of luck. :)
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Raphaël Chabaud@raphchabaud · Growth Marketer
What is the benefit compared to uservoice (https://www.uservoice.com/) ?
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Andrew Rasmussen@a13n · Founder of Canny
@raphchabaud Great question, I'm glad you asked. UserVoice has tens (hundreds?) of employees across multiple offices, and we're a team of two. So it'd be super arrogant to say we're better in every aspect. They work with amazing customers such as Microsoft. UserVoice has moved so far upstream (towards enterprise) that they don't even have a pricing page any… See more
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Laxman Papineni@laxmanpapineni · Building "Clan"
@a13n @raphchabaud very true. The whole SMB SaaS space is open in every major vertical. Great product guys.
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Manish B@iamnotmanish · Imalimobile.com, dshgsonic.com
Nifty product and a big shout out for letting the real early stage startup use the product without breaking the bank. Will be suggesting this to my cohort of clients who have been looking for an easy way to gauge user feedback and what features to bring in.
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Sarah Hum@sarahhum · Founder of Canny
We love helping early stage because we know how that feels. Any feedback at that stage is SO important. Thanks for your support Manish! @iamnotmanish
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Henry S@henrythe9ths · Entrepreneur
Really awesome product that combines great design and usability to solve a real problem that entrepreneurs and product managers face. I used to use UserVoice for a couple of my apps, but since they changed their pricing model to an enterprise software model, I've been looking for a replacement tool. Canny looks like it would be a great alternative.
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Sarah Hum@sarahhum · Founder of Canny
@henrythe9ths Thanks for the kind words Henry! We strongly believe that teams can be great at user feedback, even at scale.
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David West@david_west · Product Manager @ Nibble Apps
Congrats on a delicious looking product - and one that seems to offer so much for new projects. I do worry that at the usual price of $79 for the small team option, that is likely to be far too punchy for early stage small startups. But the single sign-on is reaaaaallly useful. Will no doubt give this a go though on the basic plan. Any plans to offer free tr… See more
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Andrew Rasmussen@a13n · Founder of Canny
@david_west Hey David, thanks for checking out Canny! We do have a 30 day trial (with no credit card required) so feel free to give that a shot. Pricing is indeed really tough, we spent a lot of time thinking about it. We marked the $79 plan down to $49/mo for now, and see that as a pretty reasonable and common starting point for awesome SaaS tools. We're a… See more
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David West@david_west · Product Manager @ Nibble Apps
@a13n Absolutely - I understand the dilemma you have. You're gonna get me hooked and paying that in no time, I'm sure of it ;)
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Ming Ma@mingliangma · Founder at Kllect
Well done! The value prop is clear and compelling. As a small startup it's extremely important to collect feedback and plan the next big features. I believe your tool will help us to do exactly that. I look forward to your iOS widget, it will be useful for our app.
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Sarah Hum@sarahhum · Founder of Canny
Great to hear @mingliangma! Be sure to upvote https://feedback.canny.io/featur... and we'll keep you updated 😊
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Zaigham @zedsq · Z
The UX of this is absolutely brilliant. Very nicely done. You just got yourself another customer.
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Andrew Rasmussen@a13n · Founder of Canny
@zedsq Aww, thanks! @sarahhum is a super talented designer that I'm so lucky to get to work with. 😊
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Sarah Hum@sarahhum · Founder of Canny
@a13n @zedsq You are both so sweet, thank you! ❤️
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