Buy Me a Coffee

Buy Me a Coffee

A supporter is worth a thousand followers
243reviews
939followers
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What do people think of Buy Me a Coffee?

The community submitted 243 reviews to tell us what they like about Buy Me a Coffee, what Buy Me a Coffee can do better, and more.
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3.5/5All time (49 reviews)
5/5
Recently (1 review)

243 Reviews
Dan A
Dan A
In 40 characters or less. HH
1 review
Review of Buy Me a Coffee
Kofi, Cashapp, Crypto are all better than this. A sketchy company with poor customer service (based in the Phillipines). As poor as the alternatives are I can't say that BuyMeACoffee is any better. They are just as unaccountable as those other companies and frankly even worse. Your money might get caught in limbo or perhaps things will work perfectly. Payments to some creators work and some creators don't. All with no explanation, despite weeks of back and forth with customer service (text-based in the Philippines). I hope that some ambitious entrepreneur comes out with alternative to PayPal and the rest of the hopelessly unaccountable 100% remote companies like this.
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Aleesha John
Dan, our moderation team deactivates accounts only after a careful three-step review. Mistakes are rare, and deactivation usually occurs if there's a violation of our Terms of Service or an unverifiable use-case. After any deactivation, we email the creator with the reasons, and if there's a remaining balance, it's refunded to the supporters for security reasons. Thus, your claim about holding your amount is invalid. Even if I ignore all your unsubstantiated claims, your offensive remarks do not really deserve a reply. Yes, two of our team members (out of 30) are from Philippines. What does it have anything to do with your experience?

Kritarth Mittal
Founder, Soshals | SDE | Content Creator
4 reviews
Verified
Pretty good tool if you want to receive tips or initiate a conversation. If your purpose is limited to such a use case, BMC will serve the purpose. If you want more, you will have to hunt for more comprehensive alternatives.
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Aleesha John
Hi Kritarth, thanks for leaving the review. I wanted to highlight what makes BMC unique. We're not just a donation tool – we offer an entire suite of features to help you monetize your content. With BMC, you can set up a Shop to sell digital or physical items, create Memberships for recurring revenue, offer Commissions for services, and even set up a Wishlist to get your items funded. Beyond that, we have a range of publishing tools like Posts, Gallery, and Podcasts, and even an inbuilt email tool to help you build your email list. With all these features offered at an affordable price, why look elsewhere when we provide everything you need to grow and monetize your content? :)

Jeani Le Breton
Like videos of life in Mauritius
1 review
Review of Buy Me a Coffee
HORRIBLE!!! I sent money to a YouTube friend in Mauritius, she didn’t receive it. I had to email this poorly run company more than 6 times to get a real Info. Then they told me they had refunded my money, only it’s not in my account. Looking more & more like a giant scam. If they don’t find my money, I will file a police report.
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Aleesha John
Dear Jeani, I want to clarify that refunds are only processed for creators' accounts if they are deactivated due to a violation of our terms. If we've informed you that the amount has been refunded, it can only be sent to your registered account. Could you please check your bank account to confirm? I can send you the refund receipt if you still can't find it. Please email me at aleesha@buymeacoffee.com.

Your Coach
product hunt is stupud
1 review
This company is a joke. After 2 years of having money transferred to my account, I am unable to withdraw them because they don't support payments to EU country Bulgaria. Imagine the scam in this stupid company.
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Aleesha John
Hi Your Coach, I see that this is an old review. Just to let you know, we've introduced more payment methods, allowing withdrawals to over 150+ countries.

Faqka
Discord Builder
1 review
From now on, I told all me members to please stop donating at me via the "Buy Me a Coffee" site; they scammed my money. As you can see, that site is designed for a donation system that created an account to receive donations from random people, and now they will ask me for proof of where I got the donation, etc. like WT! Why did they ask? It's always our privacy who donated to us! and it's not their business since they are deducting our money for fees!
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Aleesha John
Hi Faqka, as you mentioned you have all the freedom to collect donations from random people. However, our responsibility as a company is to maintain a safe environment for all our creators. When an account shows a high rate of failed or blocked transactions, we may request additional details. This isn't an invasion of privacy but rather a precaution to protect both you and our platform from potential fraudulent activities, such as money laundering or credit card fraud. We don't seek personal information about you or your supporters. Instead, we ask about the nature of your business and your use-case to ensure compliance with our Terms of Service (TOS). Also, I can see that your account is already approved by our moderation team.

Bella Trix
None
1 review
Refuses payouts. Requires you to provide links to where you disply your bmc links but resets the text box each time failing to accept provided links.
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Aleesha John
Hi Bella Trix, our moderation team may request additional details if they need to verify your use-case and ensure it complies with our Terms of Service (TOS). If this issue hasn't been resolved yet, please don't hesitate to reach out to me at aleesha @buymeacoffee.com. I'll be more than happy to look into this for you.

Eugene
Eugene
...
1 review
They are just a bunch of scammers that will steal your money. They will accept money from your supporters but refuse to make a payout. They will be sending you endless emails with some idiotic proofs requests and will refuse to accept your answers. Every answer from them will take a week or even more!!! Never ever do any business with them.
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Aleesha John
Hi Eugene, you'll only undergo a review if our moderation team is unable to verify your use-case. We receive many emails daily, and our team works diligently to respond as quickly as possible. If your account has been deactivated for violating our Terms of Service, rest assured that the amount will be refunded to your supporters. If your account is still under review, please let me know. Reviews typically don't take longer than 5 days, so I can look into this for you if there has been a delay.

Timothy S
Timothy S

Community & Support

1 review
I was wondering why the customer service was so slow at responding to each email. (7days or more for each response) But then I found out this is a sketchy company based in the phillipines so it all makes sense. If you are considering using this service, I highly suggest you avoid it at all costs. The scammy vibes this company gives off is very apparent.
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Dimitar Georgiev
@dimitar_georgiev5
1 review
I specifically made an account just so I can leave a review for this GARBAGE SCAMMING PLATFORM. Imagine this scenario: You made a buymeacoffee account as an alternative to an online store so you can sell products. You sell the products to your customers but you are unable to withdraw your money and no reason is given to you. You email them and wait for 2 weeks. You receive a reply that you are unable to withdraw your money, but you can always refund them to your customers. Still no information is given to you, even though you provided all the necessary proof and screenshots. You send another email - you wait another 2 weeks for another pointless reply that does not help you at all. And they keep claiming your money is "not being held" because you can always send them back to your customers. You are now dying of starvation because you chose buyMeAcoffee instead of using PayPal or Patreon. Do you buy your food at the supermarket and get your money refunded?
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Literally the worst platform anyone can use. They refuse to withdraw my money so basically they stole the money I've received. Avoid at all cost! You've been warned
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Aleesha John
Hi Vladimir, we do not hold your balance under any circumstances. If your account was terminated due to a violation of our Terms of Service (TOS), any accumulated balance would have been refunded to your supporters. You should have also received an email detailing this process. If any of your supporters haven't received their refunds, please let me know. I'll be more than happy to provide the receipts and assist you further.