Have a 360-degree view on your customers

get it
#2 Product of the DayJanuary 14, 2016
You need to become a Contributor to join the discussion.
Quang HOANGMakerHiring@qhoang09 · CEO @ PlatoHQ
Thanks Justin for hunting us ! Hey Product Hunters! Quang, CEO of Birdly here. Birdly is a bot that lets your team have a 360° view on your customer. Now, your whole team can access customer data right from where they spend most of their time : Slack. Take a minute to connect your favorite enterprise software and apps (Salesforce, Stripe, Zendesk…) and ask the bot insightful questions about your customers. We have plenty of plans to improve the product : more integrations, more actions, more messaging platforms (SMS, emails…) and we would be happy to have your feedback. I'm happy to help out if you have any question, Cheers!
Ben Tossell
Ben Tossell@bentossell ·
@qhoang09 Birdly at it again :) Always coming out with great stuff! What is on your roadmap for integrations to implement next?
Quang HOANGMakerHiring@qhoang09 · CEO @ PlatoHQ
@bentossell @qhoang09 Thanks Ben! Have more infos about your customers (intercom, mixpanel, xero ...) and other messaging platforms.
Jeremy Cledat
Jeremy Cledat@jcledat · CEO Welcome to the Jungle
@qhoang09 Congrats guys this looks awesome and much needed !
Zac Davies
Zac Davies@zacdavies · Customer Success Manager @ Mentorloop
@qhoang09 Looks great! Would love to request considering adding Helpscout and Wootric support also :)
Akshay Anand
Akshay Anand@akki0421
@qhoang09 birdly already won my heart :) desperately waiting to see more integration in near future..
Shay Ben Yacov
Shay Ben Yacov@heyshayby
Great idea guys. Is it only available on Slack? What kind of questions can I ask the Bot, and what kind of results does it show?
Quang HOANGMakerHiring@qhoang09 · CEO @ PlatoHQ
@heyshayby Hey, it's available on Slack only for now, we may do it on other messaging platform if there is a need :)
Lewis Holland
Lewis Holland@thewhizkids · CEO, DiscountIF
@qhoang09 interesting shift from birdly for expenses. Follow your posts on medium. Really keen to see this integrated with @intercom. Is it on the to do list?
Quang HOANGMakerHiring@qhoang09 · CEO @ PlatoHQ
@thewhizkids Yes it is ! It should come next :)
Jay Matthew
Jay Matthew@iamjaymatthew · Staff Writer - The American Genius.
This is very helpful for businesses that use Slack! Great way to bring everything together.
Quang HOANGMakerHiring@qhoang09 · CEO @ PlatoHQ
@iamjaymatthew Thanks Jay :) That is the plan to bring everything together. We used to connect in 4-5 different apps to have insight about a specific customer. Now it's possible :)