AURA Band

I ordered an Aura band directly from their website. When I realized the product didn't provide most of the functionality advertised I attempted to return it. After weeks of emailing and trying to receive the return instructions it took me filing a complaint with my credit card to even hear back from their Customer Support team. I would absolutely not trust this company with either their product or maintaining a level of service.

no customer support at all. Returned product two months ago and they have stop responding about returning my money. Scam. BBB should investigate them.

Total scam. It’s been months and haven’t received my order. Support keeps pushing out the shipping date. When I ask for my money back they stop responding. If You engage with them on social media they just delete your comments.

This is such a scam. I placed my order in May and still have not been shipped the product . I have sent several emails inquiring , when they decide to respond they give a new shipment date which comes and goes. Eventually they don’t even respond to your emails. DONT BUY THIS PRODUCT unless you want to waste your money and never have anything delivered

Every person who post a positive review of this product, you can tell by the language they use, that they did not purchase the product. The product sounds good to them, that's all. I dont know what compelled them to mislead folks.

Ordered in May with an expected delivery in June. It’s now mid August and still no product. Emails to the company go unanswered. Extremely poorly managed company it seems. I think I’ve been scammed. Save your money and stay away!

This product is garbage. It takes months to ship. It is made cheaply and feels like something you would find at a dollar store. The stats are inaccurate and completely different every time. The customer support is awful. They delete truthful comments on social media. They claimed to be mailing me a return label that I would receive in 2-7 days and I did not. This is a huge scam. You will never see your money again.

This is my very first smartwatch, I got to say I love it! Design is amazing, easy to setup, A LOT of incredible features & customizations. This is the BEST smartwatch out there, the battery last me two full days when fully charged.

The Aura strap is actually a pretty unique device. I would suggest this device to a user who does not have the Apple scale yet and wants to have the additional hydration measurement. After comparing its function and cost between those two devices I see this as a more: mobile, cheaper and functional alternative. While I can understand a lot of the the criticism surrounding it not working properly. In my experience it was usually due to my user error. It took me a couple of tries using both hands to finally get a good reading for body fat. But afterwards it worked well consistently. After using the Apple weight scale for comparison. I got almost exactly the same body fat measurement. Would recommend!

This has been delivered and is a very poor piece of kit. It’s badly designed with fiddly battery and a suspect interface. And for a measurement device it cannot measure anything. Basically produces random numbers - sometimes over 100% !! Utterly ridiculous.