Comments on postAppcues
Jonathan Kim
@hijonathan · Appcues
@hscasey I can't stress enough that tooltips are a terrible way to introduce users to a product/feature.

Tooltips, as a design pattern, are great at calling attention to a specific area while adding a bit of context. But they fall apart when used to drag someone through a complex process unless that person is already committed to following instructions (aka if they're being heavily incentivized).

Appcues is different because we believe the key to our customers' success is to help them deliver great user experiences. By contrast, we're not giving people a bandaid builder, we're giving them their first taste into thinking like a UX expert.

You can read more about my thoughts on that here: http://jonathan-kim.com/2013/app...

I don't know what POC means, but if you'd like to join the Appcues beta, I'd love to have you. Just email me: jonathan@appcues.com and I'll get you set up.

If you're adamant about going with tooltips, here are other alternatives:

http://tourmyapp.com/
https://iridize.com/
https://www.overlay101.com/