Zack Bloom
@zackbloom · Engineering Manager, Cloudflare
I was lucky enough to be working next to Agora as a fellow CRV portfolio company. One of the hardest parts of working with a growing team is making sure the ideas and observations from the boots-on-the-ground sales and support people make it to the PMs and engineers who need to make decisions. Closing that loop makes it possible to build products people love. If you don't have mechanisms in place to collect that feedback you'll never know it.
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