About Face

The essentials of interaction design

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Ryan Shook
Ryan ShookHunter@ryanshook · Creative Director
About Face by @MrAlanCooper has been a staple of UX and interaction design for 20 years. The fourth edition is updated to address mobile and touch interfaces. If you want to learn more about goal-oriented design check out this interview with Alan Cooper: http://www.cooper.com/journal/20...
Rob Tapella
Rob Tapella@robtapella · ux @ jpl
Consultancy design practices are often highly optimized to the consulting business model. What is great about Cooper's goal-directed design is that you can use it in a design agency, and you can use it in a product/service company. While it takes a lot of practice to do well, the process follows a specific set of steps that are easily comprehensible and which will provide value, even to teams non-specialists.