Evly

Hey Product Hunters 👋 This is EverHelp speaking, and we can’t wait for you to try our newest customer support solution powered by AI — Evly 🤖

Why did we create Evly? 🤔
As a customer support outsourcing provider, we see a lot of teams facing challenges such as long response times, answering repetitive questions, flooded inboxes, and unsatisfied customers. And even though we, people, are powerful and skilled experts, we still need some extra assistance from time to time.

That’s how we decided to build ✨Evly✨ – a customizable AI solution designed to help any support team assist their customers quickly and effectively.

What does Evly offer? 🧑‍💻
✅ Quick & easy automation of 85% of common tickets with a human-like touch
✅ 360° analytics for informed decision-making, problem-solving & product development
✅ Seamless workflow integration followed by constant updates & service improvement
✅ Full coverage of all support channels and any of 95+ languages your business desires

Evly’s main specialty? 🤩
It’s a completely customizable tool that we program just for your industry and business needs. No two customers will have the same Evly, and that’s why it’s so good at what it does – providing tailored assistance based on specific requirements.

Our story 🚀
EverHelp is an end-to-end customer support outsourcing company, focused on partnering with businesses to help them drive their growth and scale operations. We’ve been providing assistance since 2021, constantly looking for new ways to optimize support workflows. Our AI solution, Evly, is the direct result of those efforts, built to deliver smarter, faster, and more efficient customer support tailored to each business’s unique goals.

This is our first Product Hunt launch and we can’t wait to see you trying out our solution to achieve desired success. We invite you to explore Evly, share your thoughts, and join us on this journey. Your feedback and collaboration mean the world to us as we continue to grow and improve 🫶

Hi! I’m Danylo, a Data Engineer at Evly 👋

I focus on collecting, processing, and applying support data for AI. Real customer conversations are messy, making automation tough.

My work involves transforming noisy support workflows into reliable signals, while ensuring that sensitive cases are always under human control. I believe a high-quality AI product is impossible without reliable and up-to-date data, and ensuring that is exactly what I’m responsible for.

What I love about our approach is that we don’t aim to replace support teams. We help them handle scale and focus on conversations that truly need a human touch.

I'm happy to answer any questions you have about our data engine or how we handle complex support flows! 🚀